Category: Cloud Computing

  • IBM’s Kenexa acquisition can take the talent conversation outside of the HR department

    August 28, 2012 |

    HfS believes IBM is likely to be eyeing a further acquisition in the talent management software space as Kenexa brings very strong Recruitment Process Outsourcing competency and IP in employee engagement and compensation, but was still developing out its cloud platform.Read More

  • Doctor Disruptive joins HfS to lead Social Business research

    July 17, 2012 |

    Global business practices are starting to become disrupted in ways that is shocking many firms into retrenching, while others are realizing they have little choice but to embrace the change, otherwise get left behind. Jonathan Yarmis, aka "Doctor Disruptive" has crafted a trade where he combines an intimate knowledge of technology, media and global business dynamics to bring to you a unique research practice dedicated entirely to covering the impact that social media and disruptive technologies are having on global business dynamics and operations. Read More

  • It’s a miracle we’re yet to see any BPO/ITO security disasters

    July 04, 2012 |

    And have you considered how many people are touching your critical data assets, with multiple providers comprising hundreds of thousands of employees around the globe managing many of your back office business and IT operations? Have you given any thought to what their subcontractors are doing, whether they present any data privacy or compliance risks that aren’t covered by your contract with your primary provider?Read More

  • HfS Research announces its inaugural research advisory board!

    June 01, 2012 |

    HfS invited a great group of people to form its research advisory board to help shape the HfS research agenda: some have have real experience executing operations in buy-side enterprises; some are the most influential thought leaders in the business services and technology industry; some have founded research companies; some are leading academics; some are industry events CEOs. Read More

  • SAP ruptures the procurement universe by scooping up Ariba

    May 22, 2012 |

    With its $4.3 billion cash offer, SAP answered every procurement technologist’s question, “Who is going to buy Ariba?” While this acquisition will rupture the procurement technology universe, HfS believes the real question that supply chain and finance professionals must ask is, “Now that SAP finally has a credible commerce network, can I eliminate and automate processes I’ve been busily outsourcing?”Read More

  • HP’s imminent shrinkage: Meg prepares for commodity competitiveness

    May 21, 2012 |

    So for the first time since the '08-09 crash, we're finally starting to see the impact of a commodotizing services market, as HP makes plans to shed 30K jobs this week. However, I believe HP is a symptom if a commodotizing and standardizing IT/business services industry - it's recent woes have forced it to take corrective action that many of its competitors will surely have to also take in the future. Read More

  • The end of outsourcing as we know it… Part I

    May 02, 2012 |

    At the end of the day, it's not all about outsourcing and it's not all about shared services; it's about focusing on how to globalize processes, how to transform finance (and other) functions, and how to govern it all in a global business services context. There is no dominant model, it's more about achieving the right balance across all delivery models to achieve the best business goals. In conjunction with global accounting body ACCA, We spoke to 682 large organizations currently running finance in either an outsourced or shared service framework (or both) - and the results are emphatic: those organizations relying predominantly on outsourced delivery, or predominantly shared services, are viewing their finance delivery performance much more skepticallyRead More

  • And then there were six… meet the sourcing savants on the seventeenth

    April 30, 2012 |

    ver wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this becomes a reality on 17th May at 12pm EST, 5pm GMTRead More

  • Poole’s Patter, Part III: Why do so many companies get SO hung up on technology decisions?

    April 18, 2012 |

    I’ve never understood why so many companies get SO hung up on technology decisions and so bought into spending huge sums of money paying consultants to reinvent the same wheel over and over againRead More

  • Flashback kicks the myth of Apple invincibility squarely in the jewels

    April 10, 2012 |