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Category: Cloud Computing
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Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk
With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?Read More
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Murphy’s BPO Law
Phil Fersht interviews Carole Murphy, Capgemini's Head of BPO Business Transformation Services Read More
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Why Cloud-centric services are critical to the survival of service providers in today’s As-a-Service Economy
Cloud-centric delivery is the only true direction service providers can take, if they want to be around in another couple of yearsRead More
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If anyone can, Barbra McGann can…
Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firmRead More
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TCS, Accenture and Tech Mahindra take the Top Spots for Telecom Operations Services
HfS releases the first Blueprint into Telecom Operations Services, led by Principal Analyst Pareekh JainRead More
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Atos and Xerox exchange holiday gifts, but can they disrupt a market asleep at the wheel?
This transaction focuses both service providers on their strengths and will help them be more effective in the emerging As-a-Service EconomyRead More
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Here are our Autonabilized 2015 HfS predictions
17 Killer Predictions from the HfS analyst team. All of these will happen too...Read More
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Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners
HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management ServicesRead More
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Why some service providers are grimly clinging onto the labor-arbitrage model
A new breed of service provider has to emerge, which can disrupt the legacy labor-based modelRead More
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Is your Service Provider genuinely investing in As-a-Service Capabilities?
How can we be sure service providers are making the financial commitments needed to be effective in the emerging As-a-Service Economy?Read More
