Category Archives: Business Process Outsourcing (BPO)

Why most advisors are just so Un-as-a-Service

UaaS Economy

Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process Automation

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The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner's Circle

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IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner's Circle for Enterprise Mobility Services

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HfS and NASSCOM sharing the love @ the 2015 BPM Strategy Summit

HfS+NASSCOM

We're proud to announce our role as exclusive research and content development partner for NASSCOM’s Business Process Management Summit 2015

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IBM, Accenture, Cognizant, Wipro, TCS and Infosys make the 2015 Enterprise Analytics Services Winners Circle

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HfS officially exits the sourcing advisor business (even though we were never in it in the first place)

No, I am not an advisor...

HfS fundamentally has no desire to be an advisor shop. Officially.

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Service providers blame their clients, advisors and analysts for their As-a-Service failure

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Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for success

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Work smarter, not cheaper: Automation skills have rapidly arrived at the top of the talent agenda

Skills_Significance

Robotic Process Automation is about working smarter, not cheaper - and the skills needs are red hot in the outsourcing space right now

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HfS Research is five years old!

5 year plan HfS

Would you believe it? HfS Research just turned 5 years old

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How As-a-Service is your organization?

Ideals-As-a-Service-Survey

This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch.

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Meet Aruna, Capgemini's kahuna

Aruna Jayanthi, CEO, Capgemini India

HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India's talent and its future direction as a services economy

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