Category Archives: Business Process Outsourcing (BPO)

#Crazymergerideas - Infopact or Genosys?

Two CEOs clearly up to no good... Genpact's Tiger Tyagarajan (left) and Infosys' Vishal Sikka (right)

What if Infosys and Genpact got a little more intimate with each other...

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Our Dallas working summit really rocked... next up Harvard Square!

Highlights from the recent As-a-Service HfS Working Summit in Dallas, Texas

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Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

HfS unveils the industry's first Blueprint into Engineering Services Outsourcing

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Why Design Thinking can save the outsourcing industry

Design Thinking

Without Design Thinking, enterprises are really just retrofitting expensive solutions into legacy processes and likely wasting a whole load of time, resources and money. It all starts with Design Thinking.

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Why big consulting needs to buy into BPO to address the As-a-Service Economy

Consulting-eat-BPO

Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.

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Ready for a reality slap around the face with a wet kipper?

Harvard-2015

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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Procurement makes its move to As-a-Service.... so who's leading the market?

Click to Enlarge

The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service Economy

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Is there anyway you'll be at the NOA Symposium in London next week?

NOA-Symposium-logo

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HfS hits bullseye of the IIAR Tragic Quadrant for IT analyst firms

HfS hits bullseye of the IIAR Tragic Quadrant for IT analyst firms

What's really encouraging for HfS is our reach beyond outsourcing and services into mainstream coverage of technology

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Sourcing Superman of the Source, Barry Matthews

Barry-Matthews-2015

Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process Automation

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