Category: Business Process Outsourcing (BPO)
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Why Hillary could be the biggest friend of offshore and nearshore outsourcing
The US is an increasingly unattractive place to do business. Let's not make it even worseRead More
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#Crazymergerideas – Infopact or Genosys?
What if Infosys and Genpact got a little more intimate with each other...Read More
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Our Dallas working summit really rocked… next up Harvard Square!
Highlights from the recent As-a-Service HfS Working Summit in Dallas, TexasRead More
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Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle
HfS unveils the industry's first Blueprint into Engineering Services OutsourcingRead More
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Why Design Thinking can save the outsourcing industry
Without Design Thinking, enterprises are really just retrofitting expensive solutions into legacy processes and likely wasting a whole load of time, resources and money. It all starts with Design Thinking. Read More
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Why big consulting needs to buy into BPO to address the As-a-Service Economy
Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.Read More
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Ready for a reality slap around the face with a wet kipper?
The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015Read More
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Procurement makes its move to As-a-Service…. so who’s leading the market?
The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service EconomyRead More
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HfS hits bullseye of the IIAR Tragic Quadrant for IT analyst firms
What's really encouraging for HfS is our reach beyond outsourcing and services into mainstream coverage of technologyRead More