Category: Artificial Intelligence
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The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry
The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential of a truly digital workforce.Read More
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Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
AI leaps ahead of RPA as the most significant area of focus for investment in 2020Read More
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Most automation strategies are failing because they aren’t impacting customer experiences. We must broaden beyond the back office…
Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver? Read More
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UiPath hyped a market that simply wasn’t there. Now we must build one that’s REAL – one we can TRUST
10 ways UiPath's leadership can recover the trust of an industry that trusted themRead More
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Is UiPath prepping for a Microsoft sale?
Is it any coincidence that UiPath is rightsizing itself?Read More
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Daddy’s back to shape Blue Prism’s technology roadmap for the next iteration of the RPA kingdom
Almost exactly seven years to the day that RPA was invented, Blue Prism's major shareholder Jason Kingdon has scratched a huge robotic itch to make a return to active dutyRead More
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Crunch time is here for UiPath, AA and Blue Prism… Here are the 25 tenets which will decide who wins this bot war
Here are the 25 key tenets where UiPath, AA and Blue Prism must draw battle as they look to cross that chasm from RPA to a true digital workforceRead More
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Live from New York! Scaling automation and AI most impacting business stability and growth
The HFS NYC FORA summit polls 200 enterprise leadersRead More
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How business and IT teams need to work together to develop real AI capability
The problem for IT is that AI doesn’t come packaged in a nice box with an instruction guideRead More
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Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla
Why going straight to digital with your outsourcing engagement is like buying a Tesla - it's a big change, can be expensive and requires a very different type of service partner to make it viable Read More