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Year: 2010
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The Industry Speaks, Part VI: Customers increasingly look to industry-specific BPO solutions, but which vendors will ultimately invest to define and deliver them?
The move to greater domain-specificity is intrinsically tied to the business utility model of the future, where we are starting to see signs of the convergence of SaaS, Cloud and BPO/ITO models within an engagement structure Read More
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Why we’ve formed an analyst organization
Today, Horses for Sources became more than a blog. Today, it becomes an advisory analyst organization focused exclusively on researching global outsourcing strategy.Read More
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Buy some innovation right here… just talk to Bob
Eradicating the Innovation Dearth in Business Process Outsourcing: Practical Advice on how to Achieve it. A discussion between Phil Fersht and Bob Cecil. Read More
