Year: 2010

  • Coulter tackles Justice

    March 30, 2010 |

    Among the regulars we all expect to see such as IBM, Accenture and CapGemini, was KPMG. KPMG? Yes, and represented by Cliff Justice. Cliff is KPMG’s new US Leader, Shared Services and Advisory. This isn’t the first time that a major accounting services firm has placed a bet on getting into the shared services and outsourcing advisory businessRead More

  • Is a “private cloud” an oxymoron?

    March 30, 2010 |

    The term "private cloud" is a misleading way of describing hosted services. In fact, it is an oxymoron. It is a term that is used by providers of hosted services in order to hold onto lucrative contracts and prevent the loss of customers to companies that provide public cloud servicesRead More

  • What’s that noise? Is it Donald Sutherland… or the delicate sound of thunder?

    March 29, 2010 |

    Cloud's not simply about outsourcing the heavy-duty computing grunt - it's about the delivery of real business services, enabled by the applications needed to support them, and powered by the requisite computing and network infrastructure to host and deliver them. Moreover, Cloud computing represents a crucial next layer of cost-elimination from the corporate infrastucture. While many moons off being actual reality, the seeds have been planted and we see entire industries scurrying to develop applications, datacenters and managed services to support it.Read More

  • Why innovation in global business operations is critical for survival

    March 27, 2010 |

    We would argue that achieving innovation in the global support operations of businesses, is often the only lever most firms can pull to remain competitive in this economy. In most cases, it’s not enterprises' products and services that have to change, but the speed and efficiency with which they can adapt to the changing environment, that now provides the competitive edge. Read More

  • The sourcerers of Savannah

    March 26, 2010 |

    it's not too late to make the trip to the charming Georgian town of Savannah for next week's Global Sourcing Summit. The Horses will also be present, co-leading session on Cloud Computing Delivery with Mayer-Brown, in addition to hosting an all-star panel entitled "The Future State of the Sourcing Industry: what the future holds, and how on earth we can manage it better"Read More

  • We’re letting our research do the talking – see for yourself

    March 24, 2010 |

    Unlike other research entities who stick their stuff behind a paywall, we've decided the proof is in the pudding, because we want people to actually read our stuff and call us up. So as a gesture of thanks for all the support we've received during our first month on the job, we're giving away three pieces of our latest research to give you an idea of what we're all about.Read More

  • Surviving the Aftermath of a Lift and Shift Transition

    March 22, 2010 |

    Well, now you’ve done it. Instead of fixing things first, you outsourced your processes almost completely intact. The result? Your junky processes are now in the (hopefully) capable hands of your lower cost vendor and, not surprisingly, the outcomes are the same.Read More

  • The myth-busting continues

    March 18, 2010 |

    There's been another scintillating debate on the "Innovation" topic. If you have a few minutes, we suggest you visit the recent piece entitled "Busting the innovation myth" submitted to us by a top advisor choosing to remain anonymous. A couple of insightful and accurate views were contributed by Equaterra's COO Mark Robinson and CSC's Predisent of global sales and marketing, Peter AllenRead More

  • Bill and Phil… uncensored, unfettered, unrestrained

    March 17, 2010 |

    Horses for Sources Founder and CEO, Phil Fersht, is interviewed on the future of the HR Outsourcing industry by HR Technology Columnist Bill Kutik on the Bill Kutik Radio Show. Tuned is today at 12.00pm Eastern Standard time: http://www.billkutikradioshow.comRead More

  • Professor Atwood saddles up to the ITO podium

    March 16, 2010 |

    Industry veteran Mike Atwood joins Horses' as Expert Contributor for IT Outsourcing strategies. Read More