HfS Network

Category Archives: Outsourcing Heros

Christine's Chapel... Services Gospel

Christine's Chapel... Services Gospel

Hear from IT services veteran Christine Ferrusi Ross why she joined HfS and her future plans with the analyst firm

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What it takes to be part of our Top 50 BPO list? or our Top 25 IT Services list?

What it takes to be part of our Top 50 BPO list? or our Top 25 IT Services list?

An FAQ for Service Providers that want to make it onto the HfS Top 10s, Top 25s and Top 50s.

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Interview: Meet Samyr Jriri, the Sales Guru from Brussels!

Interview: Meet Samyr Jriri, the Sales Guru from Brussels!

Nine months ago, we needed to add more firepower to our sales function. To be precise, we needed top sales quality that could thrive with the HfS mentality and culture. We found that person in Samyr Jriri!

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The dinosaur that is procurement: Get relevant to your business or become extinct

The dinosaur that is procurement: Get relevant to your business or become extinct

Procurement’s very existence is in trouble. The function must be part of the whole negotiation process, not only to protect the company from making deals that do not benefit the firm but also ensure they are sensible, cordial and well-balanced - and both supplier and buyer realize the outcomes they both want to achieve. Sadly, this is so not the case with so many pivotal business deals today.

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HfS adds a new twist to Digital and IoT coverage with Oliver Marks

Oliver Marks is Research Vice President, Digital and Internet of Things, HfS (Click for bio)

HfS welcomes digital and IoT guru Oliver Marks as Research Vice President, Digital and Internet of Things

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Meet the Dinamo driving TCS' business process services impressive growth

Dinanath (Dina) Kholkar is Vice President and Global Head of BPS at Tata Consultancy Services

HfS' Phil Fersht interviews Dinanath (Dina) Kholkar, Global Head of Business Process Services at Tata Consultancy Services

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Let's get lean digital with Shantanu

Shantanu Ghosh, SVP CFO Services and Consulting, Genpact

Genpact's CFO guru, Shantanu Ghosh, talks to Phil Fersht about the impact of digital on the finance function

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And it's all going to kick off at #Nasscom_ILF today!

No more legacy as HfS reels off the insights at the 2016 Nasscom India Leadership Forum

We're excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morning

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Three very handsome CEOs take on three advisors... only on HfS

Three very handsome CEOs take on three advisors... only on HfS

This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.

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More bite than bark? Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience

Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience

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