Category Archives: Outsourcing Heros

Let’s get lean digital with Shantanu

Afraid of no processes:  Genpact's solution head Shantanu Ghosh

Genpact’s CFO guru, Shantanu Ghosh, talks to Phil Fersht about the impact of digital on the finance function

3 Comments

And it’s all going to kick off at #Nasscom_ILF today!

No more legacy as HfS reels off the insights at the 2016 Nasscom India Leadership Forum

We’re excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morning

Leave a comment

Three very handsome CEOs take on three advisors… only on HfS

Webinar-BPO-Feb-4

This February, three CEOs bake-off against three of the industry’s finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.

2 Comments

More bite than bark? Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience

Warner Bros Jason Barkham speaks to HfS

Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience

Leave a comment

The legend that is Bruce Richardson …at the HfS Harvard summit

Bruce Richardson

the legend that is Bruce Richardson trying not to sound like the Donald Trump of cloud computing

Leave a comment

Rohit’s rhetoric

Rohit Kapoor is Vice Chairman and CEO EXL (Click for bio)

EXL CEO Rohit Kapoor talks to HfS’ Phil Fersht about the future of BPO and his own company’s story

1 Comment

Did HfS really just uberize the analyst business?

Click to read the full article over at Influencer Relations

After reading this, people will start to use the term “HfS-ize” instead of uberize

16 Comments

Meet the Fresh Prince of Capgemini… Mike Small

Mike Small is the Global Sales Officer, BPO at Capgemini

Mike Small, Global Sales Officer, BPO at Capgemini talks to Phil Fersht of HfS

Leave a comment

And finally… The Agenda for the Harvard Working Summit for Service Buyers

headshot-montage-tall-578

Who else can put on an event and oversubscribe it before even releasing the bloody agenda?  Didn’t people realize the central theme this year is invoice processing transformation in Kazakhstan? Well, the long wait is over and we’re proud to  present a slightly eccentric and highly knowledgeable line up of industry luminaries for our upcoming HfS Working […]

Leave a comment

Glenn gives us Government-as-a-Service (GaaS)

Glenn Davidson, Managing Director at Accenture Federal Services

Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations

2 Comments

Good heavens, it’s Liz Evans…

Liz Evans

Phil Fersht interviews Liz Evans, KPMG’s leading practitioner for governance and relationship management

1 Comment

Sangita on song

Sangita Singh is Chief Executive, Healthcare & Life Sciences, Wipro (Click for Bio)

Wipro’s Sangita Singh talks to HfS’ Barbra McGann about the Healthcare and Life Sciences industry

1 Comment

Making hay after the sun has set on legacy outsourcing… meet John Haworth

John Haworth, Chairman of the HfS Sourcing Executive Council, talks to Phil Fersht about why he joined HfS and the upcoming buyers’ summit in Harvard Square

Leave a comment

Visualizing Vishal’s first year at Infy

Infosys CEO Vishal Sikka talks to HfS on his first year in charge

Interview with Vishal Sikka, CEO and MD, Infosys

17 Comments

#Crazymergerideas – Infopact or Genosys?

Two CEOs clearly up to no good... Genpact's Tiger Tyagarajan (left) and Infosys' Vishal Sikka (right)

What if Infosys and Genpact got a little more intimate with each other…

13 Comments

Neural Platform Professor, TCS’ Harrick Vin

Dr. Harrick Vin, Vice President and Chief Scientist | Global Head, Innovation and Transformation, IT Infrastructure Services (click photo for bio)

TCS’ mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS’ Phil Fersht

2 Comments

Sourcing Superman of the Source, Barry Matthews

Is it a bird, a plane? Nope. It's just Sourcing Superman, Barry Matthews! Oh dear...

Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process Automation

Leave a comment

Chris cracks the Cap-ability code

Chris Stancombe

On the week when Capgemini opened its wallet to make one of the largest services deals in history, with the $4 billion acquisition of IGATE, we thought it high time to focus on one business division that’s really been on fire the last couple of years – Business Process Outsourcing. With Capgemini’s proven capabilities delivering […]

1 Comment

Tom Reuner rolls up to rev up our research

Tom Reuner, HfS Research (click for bio)

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research

8 Comments

Meet Aruna, Capgemini’s kahuna

Aruna Jayanthi, CEO, Capgemini India

HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India’s talent and its future direction as a services economy

5 Comments