Category Archives: Outsourcing Heros

Parikh preaches, prophesizes and prognosticates… Part 2

Avasant CEO Kevin Parikh addresses some big industry issues with an ambitious consulting approach

The final part of Phil Fersht interviewing Avasant CEO Kevin Parikh

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Parikh preaches, prophesizes and prognosticates… Part 1

Kevin Parikh is Global CEO and Senior Partner at Avasant (click here for bio)

Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)

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Capgemini’s new BPO General rocks up: Chris Stancombe

Christopher Stancombe is Chief Executive Officer, BPO strategic business unit, Capgemini

From geophysics to BPO… HfS’ Phil Fersht interviews Capgemini’s new CEO for BPO, Chris Stancombe

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Cogny cogitates on a new industrial revolution

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Genpact’s Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the “New Industrial Revolution”

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Moving Mountains with Mike, Part 2

Here’s the second tranche or our interview with outsourcing hall-of-famer, and the man who’s steered Accenture’s BPO juggernaut these past few years, Mike Salvino.

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Moving mountains with Mike, part 1

Mike Salvino is Group Chief Executive, BPO at Accenture (click for bio)

Phil Fersht interviews Accenture’s Group Chief Executive for BPO, Mike Salvino

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Keshav’s Kingdom

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Keshav Murugesh, CEO of WNS Global Services, talks a little about himself, WNS and his vision for the future of the BPO industry

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Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing

Naomi Bloom discusses the new breed of SaaS-savvy HRO providers

It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services.

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And what a week that was! Relive those Blueprint moments…

Thanks to all of you who made the effort be part of a great December networking escapade in the Big Apple

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We are HfS. Yes we are!

As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let’s have a look back at how we got here as an industry

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You mean outsourcing’s not all about making big corporate profits? Meet Leila Janah…

Leila Janah is Founder and CEO of non-profit social sourcing organization, Samasource (click for bio)

One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource.

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A different circus with a different set of clowns… the legendary Bruce Rogow talks to HfS, Part II

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You really need progression planning where you determine the skill set you’ll need going forward, because it’s a different circus with different clowns.

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The outsourcer’s comeuppance… the legendary Bruce Rogow talks to HfS, Part I

Bruce Rogow willing Big Papi to knock one out of the park

Bruce Rogow knows exactly why CIOs are succeeding and why many are failing in their jobs. He is the archetypal CIO therapist, one of the original “Garter Greats” having headed their worldwide research in the 80′s and 90′s.

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HfS lands second spot in the Analyst Value Index

Duncan and Ian

Second is good, it’s where you can pose as the alternative to numero uno. It’s like winning the silver medal for table tennis at the Olympics – and not being Chinese…

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Time to inoculate your firm against early-onset Zombieism… by coming to the Blueprint Sessions 3.0 this December

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When  Zombieism takes its grip on enterprise operations, many fail to realize… until it’s too late.  In fact, many of you reading this may already be exhibiting signs of early-onset Zombieism and immediate inoculation is imperative… But never fear folks, as the forthcoming BluePrint Sessions 3.0 in New York this December are specifically designed to [...]

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What happens when you put the leaders of an industry in one room?

Can you handle this?  Click to learn more...

However which was we look at this, this is going to be one helluva crowd – with a bevvy of buyside sourcing and shared services leaders from 60 major organizations, in addition to this motley crew

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2013 Analyst Value Survey Results: HfS Research has risen in influence more than all the other analysts

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Please allow us a few minutes of our own-trumpet-blowing as we broadcast some of the results of the 2013 Analyst Value Survey, courtesy of Analyst Equity and Kea Company. This is based on a record number of 352 IT research consumers

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Pankaj ponders, postulates and problem-solves: meet Genpact’s analytics guru

Pankaj Kulshreshtha is Senior VP, Analytics and Research, Genpact

HfS talks to Genpact’s Pankaj Kulshreshtha, whose analytics group has exploded from 10 to 6000 people under his guidance

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Are you “crowding it” in NYC this week? HfS has some free tickets…

Carl Esposti is CEO of Massolution

We got some face time with flamboyant Massolution CEO, Carl Esposti (and founder of the Crowdsourcing.org community platform) about next week’s first-ever crowdsourcing & crowdfunding conference

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Welcome to the Lechner lectures: Why partnering strategies matter

Rich Lechner is VP at IBM tasked with defining IBM's sourcing strategy (click to access his new research paper)

Meet the man tasked with formulating a sourcing strategy for the IBM: Rich Lechner

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