Category Archives: Outsourcing Heros

Chris cracks the Cap-ability code

Chris Stancombe

On the week when Capgemini opened its wallet to make one of the largest services deals in history, with the $4 billion acquisition of IGATE, we thought it high time to focus on one business division that’s really been on fire the last couple of years – Business Process Outsourcing. With Capgemini’s proven capabilities delivering […]

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Tom Reuner rolls up to rev up our research

Tom Reuner, HfS Research

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research

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Meet Aruna, Capgemini’s kahuna

Aruna Jayanthi, CEO, Capgemini India

HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India’s talent and its future direction as a services economy

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The Infamous Sourcing Savants are back!

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An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy

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Mike Sutcliff, Digitally Distinct

Mike Sutcliffe is Group Chief Executive, Accenture Digital (Click for bio)

Mike Sutcliffe, Group Chief Executive, Accenture Digital, talks to HfS analyst Phil Fersht on the disruptive impact of Digital technologies on Business Services and Operations

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David Poole, Robo Conductor

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Phil Fersht talks Robotic Automation and the future of Services with David Poole, Co-Founder and CEO, Symphony Ventures

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Speed dating their way to a quick divorce… Rick Simmonds talks up his new advisory firm Aecus

Rick Simmonds, Founder and Managing Partner, Aecus

What about the UK advisory firm formerly known as “Alsbridge Plc”? Answer, it renamed itself “Aecus”, named after one of the sons of Zeus. Phil Fersht talks to Rick Simmonds about where the direction the new firm is taking

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When Blood is Sikka than Water: Vishal’s Infy Honeymoon has some Legs

Vishal Sikka (pictured right) is CEO, Infosys Technologies

New Infosys CEO, Vishal Sikka, talks to HfS’ Phil Fersht

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Gianni Giacomelli… he lived in Delhi

Gianni Giacomelli is SVP and CMO for Genpact (Click for Bio)

Genpact’s Gianni Giacomelli talks to HfS’ Phil Fersht

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Murphy’s BPO Law

Carole Murphy is Capgemini's Head of BPO Business Transformation

Phil Fersht interviews Carole Murphy, Capgemini’s Head of BPO Business Transformation Services

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1093 research influencers have spoken: HfS leads the analyst industry for growing influence

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1100 research buyers: HfS Research’s influence increases more than all the analyst firms

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Have most analysts completely given up doing “research”?

Is the analyst business stuck in the trough of disillusionment?

We called it three years’ ago and we can now officially proclaim that the industry, once known as research, is close to meeting its maker

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The C-Suite sourcing elite gathers in Chicago this Fall… let’s meet the providers

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Let’s take a peak at the providers putting themselves in the firing line for the Chicago Blueprint Summit this Fall

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Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Shamus Rae is Partner at KPMG and Heads Operational Transformation in Europe

Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?

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Eugene eulogizes about managed governance services

Eugene Kublanov, Managing Director for KPMG's Managed Governance Services

HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov.

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Parikh preaches, prophesizes and prognosticates… Part 2

Avasant CEO Kevin Parikh addresses some big industry issues with an ambitious consulting approach

The final part of Phil Fersht interviewing Avasant CEO Kevin Parikh

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Parikh preaches, prophesizes and prognosticates… Part 1

Kevin Parikh is Global CEO and Senior Partner at Avasant (click here for bio)

Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)

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Capgemini’s new BPO General rocks up: Chris Stancombe

Christopher Stancombe is Chief Executive Officer, BPO strategic business unit, Capgemini

From geophysics to BPO… HfS’ Phil Fersht interviews Capgemini’s new CEO for BPO, Chris Stancombe

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Cogny cogitates on a new industrial revolution

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Genpact’s Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the “New Industrial Revolution”

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Moving Mountains with Mike, Part 2

Here’s the second tranche or our interview with outsourcing hall-of-famer, and the man who’s steered Accenture’s BPO juggernaut these past few years, Mike Salvino.

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