Category: Outsourcing Heros

Why a good BPO provider is not enough for a successful BPO service delivery
June 19, 2007 | Phil Fersht
Both business process and IT change should be driven TOGETHER - and BPO is a change agent that must also incorporate this philosophyRead More
Moving and Shakin’ in F&A Outsourcers
May 29, 2007 | Phil Fersht
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Guest Post: An Outsourcer on Every Corner: Part I
May 26, 2007 | Phil Fersht
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Why Technology is an important key to BPO-sustainability
May 24, 2007 | Phil Fersht
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