HfS Network

Category Archives: Confusing Outsourcing Information

Confusion-as-a-Service: The massive disconnect between vision and reality

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The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioning

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Nasscom Wrap: Grasping for digital identity, but needing a dosa reality

Nasscom Wrap: Grasping for digital identity, but needing a dosa reality

I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.

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Weekend Rant: Let's cut this bullsh*t and have meaningful conversations again (please)

Skeptical

We have to fix our bullsh*t problem, or this industry will fade into irrelevance

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How the gig economy has turned bad analysts into vendor advocates

Marketing_Advocate

There's nothing wrong with marketing someone's products or services, just don't pretend you're an "analyst" when you do it!

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#Crazymergerideas - Why IBM should acquire TCS

As-a-Service Graphic

Service providers need to figure out how to blend the best parts of each other to find their path to the As-a-Service Economy

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Service providers blame their clients, advisors and analysts for their As-a-Service failure

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Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for success

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Have most analysts completely given up doing "research"?

Have most analysts completely given up doing "research"?

We called it three years’ ago and we can now officially proclaim that the industry, once known as research, is close to meeting its maker

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Great to see Gartner adopting our HfS Blueprints!

Great to see Gartner adopting our HfS Blueprints!

Yes indeed folks - Gartner has announced it is doing its own "Blueprints research"!

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Time to stop the buzzword balderdash and become meaningful again

Time to stop the buzzword balderdash and become meaningful again

Our industry has started to lose the plot with the amount of buzz terms spewing around

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Accenture de-emphasizes the term "outsourcing" - is this the final death knell for the O word?

Accenture de-emphasizes the term "outsourcing" - is this the final death knell for the O word?

Accenture's dropping the term "outsourcing" from its strategy line is the most significant yet in terms of rebranding the outsourcing business

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