Category: Confusing Outsourcing Information

  • Is it time to de-social our lives?

    July 21, 2013 |

    I would argue that it's actually time to "de-social" our behavior to regain the effectiveness and quality of our interactions and relationships.Read More

  • Why the Indian W-I-T-C-H providers have yet to break the IT Services Top Ten

    June 08, 2013 |

    It would be easy to forgive anyone for assuming that the Indian services majors Wipro, Infosys, TCS, Cognizant and HCL (aka the "WITCH" providers) are dominating the global battle for services supremacy, given the hype that surrounds India’s dynamic IT outsourcing economy. However, In spite of their impressive growth over the past ten years, none of the WITCH providers have yet to make the HfS Top 10 of global IT services firms, despite dominating the application development and management businesRead More

  • So… are these the world’s best outsourcing advisors?

    May 08, 2013 |

    The IAOP has announced it's 2013 "best outsourcing advisors", and kudos to my former employer, Deloitte, for coming top. Credit has to go out to Peter Lowes and his Outsourcing Advisory Services group for their achievement. In addition, KPMG's Shared Services and Advisory Group, led my Cliff Justice, finished in second place - a strong showing and justification of their 2011 acquisition of EquaTerra. The biggest surprises, however, are the absences of ISG, the largest transaction advisor of outsourcing contracts, and PwC...Read More

  • So if the rockstars have gone, what’s left in the analyst industry?

    April 28, 2013 |

    Most of the big analyst personalities have seemingly fled the analyst industry... many for the riches on offer from their vendor clients, clearly seeing more ROI from employing them, as opposed to purchasing their firm's services. However, this hasn't prevented the remaining legacy purveyors of analyst services from making a living.Read More

  • Fooled by Forbes’ fantasy fiction?

    January 30, 2013 |

    One issue dominating the tech-media back channels of late is publisher Forbe’s use of its column “BrandVoice” to blatantly promote various technology products, such as Oracle and SAP, with the advertorials appearing like credible news and opinion articles. Read More

  • Shock, horror! Some vendors have bought the right to ”edit” analysts’ research…

    October 07, 2012 |

    Ventana Research CEO, Mark Smith, convincingly blogs that some major vendors actually have contracts with some analyst firms that give them rights to review, edit and approve research written about them. Read More

  • Caught in the xeno-bamia crossfire, these are dangerous times for the “outsourcing” industry

    July 15, 2012 |

    The industry currently known as "outsourcing" is currently under its greatest-ever attack. President Obama has made attacking Bain Capital's promotion of itself once as a "one stop outsourcing shop", the focal point of his re-election campaign. And this is a serious attack - he has $512m in campaign money left to burn, and only $25m a month is currently being spent on attack-ads from both parties - the worst is yet to come. So how should the "outsourcing" industry deal with this?Read More

  • The great outsourcing sham redux

    March 29, 2012 |

    So we managed to whip up a tidal wave of emotion and opinion when we made the call that the "outsourcing industry", in its current state is, quite frankly, a sham. When over 30,000 people read something, there's a reason why... so let's drill down into what this all meansRead More

  • Is the outsourcing industry really still that clueless about cultural issues? Or high time to change that record…

    August 12, 2011 |

    In Brandi Moore’s “painful” interpretation of the joint research we did with Softek about Latin America as a sourcing destination, she manages to disparage an entire industry, ignore the facts, offer tired examples as brilliant self-aggrandizement, and demonstrate a poor understanding of her supposed field of expertise (culture). We often take a tongue-in-cheek approach to our coverage here, but we take the accuracy of our research and reporting very seriously.Read More

  • So… on which side of the fence sits Gideon Gartner?

    July 05, 2011 |

    So the Grandaddy of great big research, and (arguably) the founding father of today's IT industry analyst business, Gideon Gartner, picked up on our recent post "Will the industry analyst business be dead in five years?"Read More