Tag: enterprise irregulars
RPA satisfaction: lowest for finance and call center, highest for IT and marketing
HfS' 2017 State of Automation study reveals where RPA satisfaction is highestRead More
Steve Rudderham… making GBS gr-r-reat again!
Phil Fersht sits down with new GBS honcho at Kelloggs, Steve RudderhamRead More
When automation becomes your only option…
When automation becomes your only option...Read More
Ian Maher… Sourcing Star
Phil Fersht interviews Ian Maher, the automation and outsourcing genius behind the Hanover Insurance GroupRead More
Time to get worried about being automated… very worried
The very essence of our corporate existence, the conference call itself, is in grave danger of going robo. We're done folks...Read More
IBM partners with Automation Anywhere: Great for AA, but IBM’s cognitive automation strategy just got more confusing
Many stakeholders don’t understand the differences between RPA and RDA and this partnership just adds more confusion to the mixRead More
HCL’s CEO CVK talks three lane growth strategy: Mode 1-2-3
HfS CEO Phil Fersht sits down with new HCL boss CVK to talk about the firm's approach to the changing tide of global IT services industryRead More
136 enterprise RPA users have spoken and 58% are positive about the business value
The 2017 HfS 'State of Automation Study' reveals the real impact of RPA from 136 enterprise installsRead More
The Market Outlook for Robotic Process Automation
Download Phil Fersht's state of the RPA market, presented at Blue Prism World LondonRead More