Welcome Ram… he’ll get you out of a jam
Ram Rajagopalan joins HFS' India operations as Consulting DirectorRead More
HFS goes bigly… with Tom Quigley
Tom Quigley joins HFS as Chief Marketing OfficerRead More
Concentrix gets up close and personal with Teleperformance with its Convergys acquisition
Just a couple of weeks after Teleperformance splashed $1 billion in Intelent we finally see Convergys gobbled upRead More
It’s an automation slaughter with Lee Coulter
Phil Fersht Interviews Lee Coulter, CEO Ascension Shared Services and Founder, AgilifyRead More
#NASSCOM_ILF 2018: An industry stuck in #fakenews limbo, desperately needing to change the channel
There are some seriously cool things going in in the world of technology services; we just need to unearth them and change the narrativeRead More
RPA often starts out like a teenage romance: a lot of enthusiastic fumbling around that ends quickly, frequently leading to disappointment
The key takeaways from last month's FORA Summit in LondonRead More
Azeem Azhar will deliver an exponential keynote at the London FORA Council this December!
Award-winning entrepreneur and investor, Azeem has spoken for TV and radio on BBC, CNN, Sky, among others. He has lectured at Harvard and London Business School, and wrote a column in Financial Times.Read More
Infosys gives up its American Dream
The firm now finds itself enduring perhaps the most difficult period of its history – and it could be poised to get a hell of a lot worseRead More
Getting into the Top 50!
I just wanted to repeat the advice I gave out last year about the report and the listRead More
A third of enterprises are making significant investments in RPA
New research from the HfS/KPMG 2017 State of Operations and Outsourcing Study reveals a third of enterprises are fully invested in RPARead More