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The pandemic-induced tech binge is over and the cloud champagne has gone flat
Brand new data from over 500 IT leaders across the global 2000 tells an ugly story of how quickly the cloud bingeing is grinding to a halt, with only a third of enterprises currently staying the course with their current IT sourcing investments.Read More
Get ready to experience the Chief Experience Officer… meet Abby Godee Copy
HFS Research Leader, Melissa O'Brien got time with Publicis Sapient's new Chief Experience Officer, Abby Godee to shed some real light on what it means to be a CXO in 2022, and her vision for enabling experiences for Publicis Sapient’s employees, customers, and the greater community.Read More
The new work environment: unstructured, empathetic and team-focused
Management is more than dolling out tasks and conducting awkward performance reviews… it’s about getting to know what makes your people tick. Today's unstructured work environment is based on trust and closer emotional relationships between managers and colleaguesRead More
Why many tech and business services CEOs are praying for a recession
The IT and business services industry is likely to benefit considerably from a global recession as cost-control takes center stage, in addition to the urgent need from enterprises to migrate securely to the cloud, automate processes and get cleaner, quicker access to data. Read More
Get ready to experience the Chief Experience Officer… meet Abby Godee
HFS Research Leader, Melissa O'Brien got time with Publicis Sapient's new Chief Experience Officer, Abby Godee to shed some real light on what it means to be a CXO in 2022, and her vision for enabling experiences for Publicis Sapient’s employees, customers, and the greater community.Read More
Bill aims to thrill by positioning ServiceNow as the Control Tower for Digi Transformation
McDerm-not taking no for an answer: ServiceNow keeps pushing up the enterprise value chainRead More
HFS Research partners with Zoom to Improve Employee and Customer Experiences, and Eliminate the Mute Button
Leading analyst firm to improve meeting quality, collaboration, and behaviorRead More
Meet the billion-dollar baby process miner who steered clear of buying an RPA product
HFS CEO and Chief Analyst Phil Fersht thought it about time he caught up with Celonis Co-Founder and Co-CEO Alex Rinke.Read More
Unleashing cultural innovation is dictating the emerging work environment
Much can be achieved in a pure remote model, but it's simply not sustainable for a healthy, energizing work environment in the medium-long termRead More
There is no vaccine for climate change
Sustainability must become a native part of businesses, policy, and our day-to-day livesRead More
