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Accenture, Wipro, TCS and ISGN make the Winner’s Circle for Mortgage Services BPO
Accenture, Wipro, TCS and ISGN make the Winner's Circle for Mortgage Services BPO in HfS' latest Blueprint ReportRead More
Four make Winner’s Circle for Enterprise Mobility Services: Infosys, Tech Mahindra, IBM and Accenture
HfS launches the first Blueprint Report focused on Enterprise Mobility Services, where Infosys, Tech Mahindra, IBM and Accenture made the Winner's CircleRead More
Innovation starts at the… cube farm
A recent discussion with Accenture sparked the thinking at HfS with regards to how the introduction of new ideas and investments to the delivery center floor plays another important role in this transformation journey towards “progressive outsourcing”Read More
Robotistan takes a seat at the BPO Security Council
Last year, we noticed there was a new nation-state “Robotistan” making its presence felt at this august world body and we, at HfS, wondered how significant a player it could become in matters of the BPO and shared services nation states.Read More
Can HR ever overcome its obsession with the automation of obsolete processes?
Why do so many HR executives obsess with administering irrelevant processes when they should be helping their firms' managers get the best out of their staff?Read More
Are you “crowding it” in NYC this week? HfS has some free tickets…
We got some face time with flamboyant Massolution CEO, Carl Esposti (and founder of the Crowdsourcing.org community platform) about next week's first-ever crowdsourcing & crowdfunding conferenceRead More
Why are so many enterprise buyers becoming HfS members?
Why are so many enterprise buyers becoming HfS members?Read More
F&A BPO in 2013: Step aside Magic Quadrant, hello Blueprint
After three years of hard labor, we, at HfS, are proud to launch our first "HfS Blueprint" that we believe is the a revolutionary crowdsourced methodology for evaluating business and IT service providers.Read More
HfS Market Index shows Outsourcing of IT and Business Processes to Grow by 4% in 2013
Yes, you heard it here first, folks: outsourcing expenditure is mushrooming at the warp-speed clip of 4% this year to surpass $950 Billion, and expected to average a 5% clip each year through 2017Read More
Replay of the HfS/KPMG Banking & Financial Services webinar
Missed last week's Banking & Financial Services webinar? Well fret no more, as we have the replay now available for your viewing and a full slide deck for our premium research subscribers. Enjoy! Read More
