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  • Meet the Fresh Prince of Capgemini… Mike Small

    November 01, 2015 | Phil Fersht

    Mike Small, Global Sales Officer, BPO at Capgemini talks to Phil Fersht of HfS Read More

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  • Outsourcing is on life support, with many providers failing to invest in As-a-Service

    October 26, 2015 | Phil Fersht

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    Comment18 ShareThis 308 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, Deloitte, Capgemini and Bluewolf lead the industry’s first Salesforce Services Blueprint

    October 23, 2015 | Phil Fersht

    HfS Research unveils the industry's first Salesforce.com Services Blueprint analysis Read More

    Comment2 ShareThis 819 Twitter 0 Facebook 0 Linkedin 0

  • And finally… The Agenda for the Harvard Working Summit for Service Buyers

    October 21, 2015 | Phil Fersht

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  • Provider, provider on the wall, who’s delivering Trust for Digital?

    October 18, 2015 | Phil Fersht

    HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm Read More

    Comment7 ShareThis 141 Twitter 0 Facebook 0 Linkedin 0

  • Meet General Gary

    October 16, 2015 | Phil Fersht

    Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few years Read More

    Comment3 ShareThis 76 Twitter 0 Facebook 0 Linkedin 0

  • Join us in NYC next week to give BPO a much-needed face lift

    October 14, 2015 | Phil Fersht

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  • Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)

    October 11, 2015 | Phil Fersht

    Most service providers are not structured for success..... and the problem lies at the top Read More

    Comment10 ShareThis 223 Twitter 0 Facebook 0 Linkedin 0

  • The 2015 HfS Global IT Services Top Ten. Here it is.

    October 07, 2015 | Phil Fersht

    While the Indian-heritage providers continue to surge, here cometh Amazon Read More

    Comment1 ShareThis 716 Twitter 0 Facebook 0 Linkedin 0

  • Harman, Tech Mahindra, IBM, Accenture and Atos leading the Internet of Things phenomenon

    October 03, 2015 | Phil Fersht

    HfS Research unveils the first industry assessment of service provider performance and potential with IoT Read More

    Comment8 ShareThis 1183 Twitter 0 Facebook 0 Linkedin 0

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