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  • Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas

    March 15, 2016 | Phil Fersht

    Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue Prism Read More

    Comment14 ShareThis 929 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, IBM, NGA and NTT Data lead in SuccessFactors services

    March 12, 2016 | Phil Fersht

    HfS unveils the first ever industry report on SuccessFactors services Read More

    Comment1 ShareThis 915 Twitter 0 Facebook 0 Linkedin 0

  • Confusion-as-a-Service: The massive disconnect between vision and reality

    March 04, 2016 | Phil Fersht

    The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioning Read More

    Comment13 ShareThis 733 Twitter 0 Facebook 0 Linkedin 0

  • Now for some proper #DesignThinking

    March 03, 2016 | Phil Fersht

    Just think of the Design Thinking the branding agency went through to come up with this Read More

    Comment0 ShareThis 208 Twitter 0 Facebook 0 Linkedin 0

  • The mysterious HfS business model… revealed

    February 27, 2016 | Phil Fersht

    Our golden rule is simple: If you're going to give something away for free, it better be worth reading! Read More

    Comment11 ShareThis 610 Twitter 0 Facebook 0 Linkedin 0

  • There’s a whole generation with a new explanation… in San Francisco

    February 25, 2016 | Phil Fersht

    Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More

    Comment0 ShareThis 75 Twitter 0 Facebook 0 Linkedin 0

  • The jobs aren’t “going away” – they’ve already pretty much gone

    February 20, 2016 | Phil Fersht

    It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be created Read More

    Comment24 ShareThis 1301 Twitter 0 Facebook 0 Linkedin 0

  • The Nasscom 2016 report: The era of unsettlement is upon us

    February 14, 2016 | Phil Fersht

    From enthused to unsettled, service providers sober up as reality sets in Read More

    Comment6 ShareThis 339 Twitter 0 Facebook 0 Linkedin 0

  • And it’s all going to kick off at #Nasscom_ILF today!

    February 10, 2016 | Phil Fersht

    We're excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morning Read More

    Comment0 ShareThis 182 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner’s Circle

    February 03, 2016 | Phil Fersht

    HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services Industry Read More

    Comment0 ShareThis 452 Twitter 0 Facebook 0 Linkedin 0

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