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  • Accenture, NTT, IBM, Cognizant and TCS making the early moves with Blockchain Services

    November 03, 2016 | Phil Fersht

    HfS unveils the first ever view of service provider capability with Block Chain Read More

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  • Will Anyone Still Be Buying Analytics Services in 2021?

    November 01, 2016 | Reetika Fleming

    Service providers that want to stay in this business and win analytics services business in 2021 need to be prepared for the changes in the services industry overall. Read More

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  • How deal closure can increase when sourcing and sales teams work together

    October 31, 2016 | Barbra McGann

    When collaboration between procurement and sales leads to increase in closed deals, compliance, and mutual respect. Read More

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  • Has the services industry finally found renewed growth with emerging delivery models?

    October 31, 2016 | Jamie Snowdon

    Have new delivery models started to improve results in Q3 2016? Read More

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  • You’ll wake up on November 10th to a new president and the Great Roboboss Debate!

    October 28, 2016 | Phil Fersht

    Read More

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  • My HR Tech (and BPO!) Epiphany

    October 28, 2016 | Phil Fersht

    The changing face of HRaaS according to HfS Read More

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  • Getting Predictive about Predictive Analytics in HCM

    October 26, 2016 | Steve Goldberg

    Predictive analytics in human capital management continues its slow but inexorable march out of the sizzle phase and into the steak -- or for my vegan friends quinoa -- phase. As this phenomenon is occurring, a few topics are getting considerable air tim Read More

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  • So, how can you actually get more “As-a-Service”? 5 Key Elements from Procurement Services

    October 25, 2016 | Hfs

    Procurement BPO has changed substantially over the last decade. Growing maturity of procurement technology and commodification of significant parts of the procurement value chain has altered the value proposition and composition of procurement BPO. Read More

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  • NGA Targets Mid-Market Success with the As-a-Service Mindset.

    October 25, 2016 | Phil Fersht

    NGA unveils it latest offering of plug and play digital services to the HR mid-market. Read More

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  • How to Get Started With Design Thinking in Shared Services and Outsourcing

    October 24, 2016 | Barbra McGann

    Design Thinking expert Charlotte Bui (SAP) shares perspective on how to understand your customers to impact your business. Read More

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