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My personal unfiltered truths about IT Infrastructure Services Providers
Jamie's just going to get all his preconceived opinions out there right now...Read More
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Will Anyone Still Be Buying Analytics Services in 2021?
Service providers that want to stay in this business and win analytics services business in 2021 need to be prepared for the changes in the services industry overall.Read More
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Three Charts That Show Why Automotive Is in the Driving Seat of Engineering Services
Three charts from Q2 Engineering Services Trends report to convince you that automotive is in the driving seat of engineering services growth.Read More
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Why Cognitive Product Support is in full swing
Rethinking Software Product Support in the As-A-Service EconomyRead More
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Using the Wisdom of Crowds and the Wisdom of Experts in Book Selection and Service Provider Selection
I am amazed how my process of book selection has changed over time from the wisdom of crowds to the wisdom of expertsRead More
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Outcome-based Contracts Are A Nightmare – Do Them Anyway
There's a lot of difficulty in negotiating outcome-based contracts, but your success in the as-a-Service economy requires you to do itRead More
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How to Power Up and Re-think your Outsourcing Experience
If you really want what’s next… your service provider might actually have the ideas… but is your leadership willing to listen, invest, give them access to your intimate data, and give it a try? Is your organization genuinely culturally ready for innovativRead More
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Service providers blame their clients, advisors and analysts for their As-a-Service failure
Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for successRead More
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David Poole, Robo Conductor
Phil Fersht talks Robotic Automation and the future of Services with David Poole, Co-Founder and CEO, Symphony VenturesRead More
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The greatest nearshore location of all… Nova Scotia
Yes, I actually believe this is a great province to invest in the talent and resources and we'll shortly be able to share the news of a major new As-a-Service investment in the region from one of the Indian-heritage global service providers.Read More