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The offshore shift left part 3 – Q4 wasn’t that good…
New chart that updates to include Q4 revenues Read More
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See you at NASSCOM!
This promises to be the most interesting one yet! Read More
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Ask the Experts: Security Gurus Offer Their Advice for Non-technical Buyers
It’s important for sourcing teams to get smarter about security themselves to lessen their dependence on domain experts for preliminary RFP screening and downselecting. Read More
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Is there any sanctuary left from the robot these days?
You really can't make this stuff up... Read More
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EXL On A Journey to More Effective Engagement with Insurance Clients
EXL's efforts couldn’t be more timely and are in line with what we have outlined in our research as its areas of improvement. Read More
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Unveiling the first ever Digital OneOffice Premier League (Webinar Replay)
A Special Webcast Event On Thursday 9th February, Where We Discuss The Future Outsourcing Framework: The Digital Oneoffice Read More
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Four Golden Rules to save the Indian IT Industry from Trump
Barely two weeks into his presidency and the whole Indian IT industry is literally freaking out with Trump's new visa legislation Read More
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Digital Customer Service BPO: A Chat with HGS
Provide optimized customer service across various digital channels while also using new tools to better understand customer demographics and preferences Read More
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From Designing to Doing: Enabling Design Thinking into Solutions and Results
The benefit of infusing design thinking into traditional consulting and outsourcing companies Read More
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BPO Market Primer – Watch This Space For the Update in April
We have here the companion primer cover the BPO market for 2015 to 2021 Read More
