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  • There’s no FTE hell with Chris Caldwell

    February 20, 2018 | Phil Fersht

    Phil Fersht interviews Concentrix President Chris Caldwell Read More

    Comment3 ShareThis 1037 Twitter 0 Facebook 0 Linkedin 0

  • The digital worker survival guide: it’s much more about attitude than skills

    February 12, 2018 | Phil Fersht

    How can we enlighten people to change their working attitudes to make them much more valuable and irreplaceable to their employers? Read More

    Comment10 ShareThis 764 Twitter 0 Facebook 0 Linkedin 0

  • Automation to impact 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022

    February 04, 2018 | Phil Fersht

    As deal pricing moves from FTE to transaction and outcome, how will this impact the number of employees needed to service them? Read More

    Comment17 ShareThis 1567 Twitter 0 Facebook 0 Linkedin 0

  • No longer that great? The USA’s stagnation is spurring genuine global innovation, with data and AI at the core

    January 31, 2018 | Phil Fersht

    All good things happened in America – it’s where dreams were hatched and made real. Fast-forward to present day and a new playing field being leveled for the next creation of wealth where data and AI is at th Read More

    Comment10 ShareThis 161 Twitter 0 Facebook 0 Linkedin 0

  • No time to get TWITCHy… but which providers are ready to bounce back?

    January 27, 2018 | Phil Fersht, Ollie O’Donoghue

    Those service providers that are investing during these transitional times will be the winners Read More

    Comment3 ShareThis 427 Twitter 0 Facebook 0 Linkedin 0

  • Has the IT services biz reached its tipping point as the Digital OneOffice emerges?

    January 19, 2018 | Phil Fersht

    Q3 2017 showed real signs of improvement in the services business, “new style” engagements are driving more growth than the legacy is sucking out of the market. Read More

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  • RPA often starts out like a teenage romance: a lot of enthusiastic fumbling around that ends quickly, frequently leading to disappointment

    January 12, 2018 | Phil Fersht

    The key takeaways from last month's FORA Summit in London Read More

    Comment20 ShareThis 1640 Twitter 0 Facebook 0 Linkedin 0

  • How the Blockchain Six-Pack is changing how we think about business transactions, storing data and new revenue models

    January 06, 2018 | Phil Fersht

    We’ve now had a couple of years too ruminate about the emergence and impact of blockchain. So where is the industry today what can we expect for 2018 and beyond? Read More

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  • Ready to Learn to Change in New York this March?

    January 04, 2018 | Phil Fersht

    We're excited to trigger the first nuclear tranche of speakers for the Future of Operations in the Robotic Age (FORA) Summit in New York, March 7-8 Read More

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  • 2018: Why the full-time job will never be so precious, as the gig economy crumbles and judgment work is digitized

    January 01, 2018 | Phil Fersht

    The onus is circling back to the value of being a full-time employee Read More

    Comment13 ShareThis 1313 Twitter 0 Facebook 0 Linkedin 0

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