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  • Infosys repeats history, but this time goes for a services man in Salil Parekh

    December 03, 2017 | Phil Fersht

    The services winners of the last three decades have thrived on change, disruption, and uncertainty, which is exactly where the Infosys of 2018 and beyond needs to focus Read More

    Comment19 ShareThis 3864 Twitter 0 Facebook 0 Linkedin 0

  • Ten predictions for 2018 that will all come true!

    November 30, 2017 | Phil Fersht

    Hear our predictions and research plans for 2018! Read More

    Comment0 ShareThis 188 Twitter 0 Facebook 0 Linkedin 0

  • For goodness’ sake, it’s Jim Eastlake!

    November 30, 2017 | Phil Fersht

    HfS welcomes IoT master Jim Eastlake as VP, IoT research Read More

    Comment0 ShareThis 72 Twitter 0 Facebook 0 Linkedin 0

  • Who said change management was critical?

    November 28, 2017 | Phil Fersht

    Read More

    Comment1 ShareThis 333 Twitter 0 Facebook 0 Linkedin 0

  • Welcome to the era of Shock and Awe automation deals… it’s the only way

    November 23, 2017 | Phil Fersht

    The biggest issue facing the services industry today is that we have run out of silver bullets, BandAids and scapegoats. Read More

    Comment11 ShareThis 410 Twitter 0 Facebook 0 Linkedin 0

  • Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?

    November 20, 2017 | Phil Fersht

    Major Japanese financial services conglomerate, Sumitomo, has announced an unprecedented RPA initiative with savings claimed to be in the hundreds of millions of dollars. Read More

    Comment7 ShareThis 1139 Twitter 0 Facebook 0 Linkedin 0

  • Mike Sutcliff, Digitally Dangerous

    November 16, 2017 | Phil Fersht

    Accenture's Group Chief Executive of Digital, Mike Sutcliff, catches up with HfS Read More

    Comment3 ShareThis 192 Twitter 0 Facebook 0 Linkedin 0

  • Since when did AI become the job creation antidote to automation’s job destruction? Time for an augmented reality check…

    November 10, 2017 | Phil Fersht

    Will people stop claiming that AI is going to create millions of new jobs with zero evidence to prove it? AI is about doing more with less, not more with even more - let's get real. Read More

    Comment12 ShareThis 288 Twitter 0 Facebook 0 Linkedin 0

  • AI is bollocks… or is it?

    November 08, 2017 | Phil Fersht

    Guy Kirkwood proclaims that the way we are talking about AI today, as a conglomeration of tools, is "bollocks" Read More

    Comment1 ShareThis 199 Twitter 0 Facebook 0 Linkedin 0

  • The first industry mandates for the Future of Operations in the Robotic Age

    November 08, 2017 | Phil Fersht

    HfS has compiled the first mandates from the inaugural FORA Council session in Chicago Read More

    Comment0 ShareThis 122 Twitter 0 Facebook 0 Linkedin 0

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