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Glenn gives us Government-as-a-Service (GaaS)
Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operationsRead More
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Hello As-a-Service Economy, goodbye Outsourcing, Part 2
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operationsRead More
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Why big consulting needs to buy into BPO to address the As-a-Service Economy
Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.Read More
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The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner’s Circle
IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner's Circle for Enterprise Mobility ServicesRead More
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HfS and NASSCOM sharing the love @ the 2015 BPM Strategy Summit
We're proud to announce our role as exclusive research and content development partner for NASSCOM’s Business Process Management Summit 2015Read More
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Here are our Autonabilized 2015 HfS predictions
17 Killer Predictions from the HfS analyst team. All of these will happen too...Read More
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Murphy’s BPO Law
Phil Fersht interviews Carole Murphy, Capgemini's Head of BPO Business Transformation Services Read More
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ISG, Enlighta and KPMG make the Winner’s Circle for Governance Solutions
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions"Read More
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Cognizant, Sitel and TCS rock the retail operations Winner’s Circle
HfS unveils Blueprint Report on Retail Operations ServicesRead More
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Steps the outsourcing industry needs to take to survive
Four steps this industry needs to take to avoid engagement failure in the futureRead More