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Happy Birthday… HfS Research!
Exactly one year ago, we bravely declared we were a research company, with a bunch of friends, stringers and part-timers. Today, we are a fully-loaded experienced research organization with depth and breadth of analyst talent across North America and Europe - with further expansion plans imminent. Read More
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EquaTerra + KPMG – a new era, or a new error for outsourcing advisory?
So... has KPMG made a wise move purchasing EquaTerra, and how will this impact the industry? Read More
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Outsourcing your leadership team: build it… or buy it?
There are similarities between good companies and good football teams: solid staff employees that consistently make the right decisions at the right time. So if you are the helm of a flagging enterprise, should you nurture management talent internally or go to market for it? Read More
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Industry-specific analytics: where providers can differentiate or disappoint
As data analysis techniques have gotten smarter over the years, analytics have emerged as a specialized function of business employed broadly across industries and functions. Our new HfS Report, imaginatively titled Where offshore analytics is heading in 2011 investigates... Read More
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Bill grills the Madonna of HRO herself: Mary Sue Rogers
Mary Sue Rogers will share her insights into why full-service HRO has had a mixed scorecard in its first 10 years; what she will be doing differently in the next 10; the unique technologies used in HRO not usually found in a traditional HR environment; and the critical role of third parties and what they do in successful HRO engagements. Read More
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“Cloud BPO”? C’mon… stop talking cobblers
"Cloud BPO" is, simply put, a load of nonsense. The core fulcrum processes of BPO are the toughest to move into the Cloud, and only the small-to-medium business sector is going to enjoy any modicum of success of moving genuine "BPO" processes, such as finance and HR, into the Cloud in the near-term. Read More
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Announcing HfSResearch.com – our new company website!
We've created an entirely new website for our research content, HfSResearch.com Read More
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HfS Research announces two new analyst additions to boost data analytics and strategic research acumen
We're excited to announce a couple of terrific new additions to the core research team at HfS. Our goal is to provide our research clients with a unique blend of "real world" sourcing expertise, backed up with real-time research, market data and analytics. Read More
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Phil Hassey gets on his horse to pony-up unbridled Asia/Pac BPO coverage for HfS
We're thrilled that Phil Hassey has thrown hit hat in the horse's ring to pony up a couple of BPO appraisals of the region for us in 2011 Read More
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Egypt’s crisis: where social media threatens global outsourcing
When the first response of the government, in times of political crisis, is to shut down the Web, this has a massive impact on the nation's global sourcing infrastructure to support global businesses. Read More
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