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Replay of last week’s webinar: A Tour of Robotistan Outsourcing’s Cheapest Destination
Replay of last week's webinar: A Tour of Robotistan Outsourcing's Cheapest Destination Read More
The dreamSource files… There are too many kings of bullsh*t who still sail through these training certifications
There are too many kings of bullsh*t who still sail through these training certifications Read More
The dreamSource files… Gartner only focuses on “step 1” for outsourcing. We’re all way beyond that
And over at dreamSource, where 82% of the buyers have never completed a training class for outsourcing or shared services governance Read More
The dreamSource files… I can train my people to have technical skills, but I can’t give them a personality transplant
And over at dreamSource, where 48% of the buyers have experienced strategic skills becoming more important than tactical skills for managing their outsourcing engagements, since they embarked on their initiative Read More
The dreamSource files… it’s not fair to place the change management onus onto the provider, it’s our accountability to change
And over at dreamSource, where 72% of the buyers work in company's where the CEO on down focus predominantly on cost... Read More
The dreamSource files… you really think, in three months, you can transform what took us 30 years to build?
Welcome to dreamSource, where 73% of providers worry they may get fired for only delivering what was agreed in the contract Read More
If there’s something strange with your processes, who ya gonna call? Ghoshbusters…
Anyone close to business services over the last decade would have crossed paths with one little guy with a huge brain: Genpact's Shantanu Ghosh. Read More
So if the rockstars have gone, what’s left in the analyst industry?
Most of the big analyst personalities have seemingly fled the analyst industry... many for the riches on offer from their vendor clients, clearly seeing more ROI from employing them, as opposed to purchasing their firm's services. However, this hasn't prevented the remaining legacy purveyors of analyst services from making a living. Read More
Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing…
Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing... Read More
Achieving new-world innovation: promote your innermost qualities to the world unashamedly
Achieving new-world innovation: promote your innermost qualities to the world unashamedly Read More
