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  • Congratulations and welcome to Christa, Ned, Tom and Jamie!

    May 22, 2013 | Phil Fersht

    It gives me great pleasure to announce some imminent new analyst arrivals at HfS, in addition to announcing the promotion of a couple of guys who've been instrumental in the development of this business, which has literately sprung from nowhere in three years to the monstrosity it has become today Read More

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  • Ensure you keep calm during transition…

    May 18, 2013 | Phil Fersht

    Ensure you keep calm during transition... Read More

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  • Corsello OnDemand… on talent management, modern marketing and a little bit more

    May 16, 2013 | Phil Fersht

    Jason Corsello didn't just turn out to be a great analyst and one of the original HR bloggers, but he's now honing his knowledge to be a real strategist in modern marketing plying his trade leading strategy and marketing for Cornerstone OnDemand, one of the hottest Cloud-based HR tech firms on the Nasdaq today, specializing in talent management. Read More

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  • So… are these the world’s best outsourcing advisors?

    May 08, 2013 | Phil Fersht

    The IAOP has announced it's 2013 "best outsourcing advisors", and kudos to my former employer, Deloitte, for coming top. Credit has to go out to Peter Lowes and his Outsourcing Advisory Services group for their achievement. In addition, KPMG's Shared Services and Advisory Group, led my Cliff Justice, finished in second place - a strong showing and justification of their 2011 acquisition of EquaTerra. The biggest surprises, however, are the absences of ISG, the largest transaction advisor of outsourcing contracts, and PwC... Read More

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  • Replay of last week’s webinar: A Tour of Robotistan Outsourcing’s Cheapest Destination

    May 05, 2013 | Phil Fersht

    Replay of last week's webinar: A Tour of Robotistan Outsourcing's Cheapest Destination Read More

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  • The dreamSource files… There are too many kings of bullsh*t who still sail through these training certifications

    May 03, 2013 | Phil Fersht

    There are too many kings of bullsh*t who still sail through these training certifications Read More

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  • The dreamSource files… Gartner only focuses on “step 1” for outsourcing. We’re all way beyond that

    May 02, 2013 | Phil Fersht

    And over at dreamSource, where 82% of the buyers have never completed a training class for outsourcing or shared services governance Read More

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  • The dreamSource files… I can train my people to have technical skills, but I can’t give them a personality transplant

    May 02, 2013 | Phil Fersht

    And over at dreamSource, where 48% of the buyers have experienced strategic skills becoming more important than tactical skills for managing their outsourcing engagements, since they embarked on their initiative Read More

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  • The dreamSource files… it’s not fair to place the change management onus onto the provider, it’s our accountability to change

    May 01, 2013 | Phil Fersht

    And over at dreamSource, where 72% of the buyers work in company's where the CEO on down focus predominantly on cost... Read More

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  • The dreamSource files… you really think, in three months, you can transform what took us 30 years to build?

    May 01, 2013 | Phil Fersht

    Welcome to dreamSource, where 73% of providers worry they may get fired for only delivering what was agreed in the contract Read More

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