Category Archives: SaaS, PaaS, IaaS and BPaaS

Welcome to Networking 2.0 - HfS and SIG are moving the needle for the sourcing industry

HfS and SIG Ink Partnership

The biggest issue in today's sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group.

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"Cloud BPO"? C'mon... stop talking cobblers

"Cloud BPO"?  C'mon... stop talking cobblers

"Cloud BPO" is, simply put, a load of nonsense. The core fulcrum processes of BPO are the toughest to move into the Cloud, and only the small-to-medium business sector is going to enjoy any modicum of success of moving genuine "BPO" processes, such as finance and HR, into the Cloud in the near-term.

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Learn what 1,000 of your colleagues really think about Cloud Business Services

Davis, Wilcocks, Fersht and Harris

HfS Research, in partnership with the Outsourcing Unit of the London School of Economics, is hosting a webinar, sponsored by Accenture, featuring the key findings from the groundbreaking study of Cloud Business Services.

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Are you ready to turn on... to HfS research dot com?

A few memories from the HfS team, as we ready for something just a little bit special, coming very soon to a laptop near you. And ask yourself - are you ready?

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Expecting more from Procurement BPO? SpendMatters and HfS investigate

Jason Busch: Expecting More Cowbell and More from Procurement BPO

The struggle with procurement BPO has typically been the belief that either moving labor from higher to lower cost regions, or re-badging employees from corporate to a BPO provider, would alone be enough to achieve results. To tackle the issue we teamed up with HfS Expert Contributor, Jason Busch of SpendMatters fame. Jason also assumes the role of senior advisor for the coveted HfS Single malt Foundation, where he has excelled in his duties.

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2011: The Year your provider vies to be your service integrator. Will you play ball?

What’s your New Year’s resolution?

Europe’s Logica begins its New Year by inking an intriguing partnership with Microsoft. What, at first glance, looks like a rather mundane partnership really signals something else: That its going to be the business driving Cloud—Logica gets this and so does Microsoft. And each needs the other.

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Cloud is changing the future of outsourcing: 1000 organizations have spoken

Cloud is changing the future of outsourcing: 1000 organizations have spoken

Gone are the days when CIOs demanded their shareholders underpin massive technology investments in ERP and infrastructure. Those investments have been made, and most CEOs intend never again to make capital outlays of that ilk on technology. Enter the Cloud. This is driving a new inflection point in the provisioning of business services, that goes far beyond straightforward outsourcing.

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The Industry Speaks about Cloud, Part IV: Business leaders demand business transformation support - can providers gear-up to help?

The Industry Speaks about Cloud, Part IV: Business leaders demand business transformation support - can providers gear-up to help?

Business users want to accelerate to Cloud Business Services while IT wants to mitigate its many risks. We reach an impasse with both business and IT looking for external support to make their move to Cloud Business Services a reality, and the different type of support both sides want point towards a profound reorganization around Cloud.

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"Cloud is bullsh*t" - HCL's CEO, Vineet Nayar, explains why he said just that

Vineet Nayar, Chief Executive Officer, HCL Technologies

Vineet Nayar, CEO at HCL Technologies, has firmly cemented himself as one of today's outspoken visionaries in the world of IT services. Never afraid to offer an opinion that may rub a few folks the wrong way, the self-styled CEO booked his ticket to notoriety at HCL's analyst conference in Boston this past week, where he'd decribed Cloud, well, as bullsh*t...

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The Industry Speaks about Cloud, Part III: business and IT finally agree - IT must tool-up to enable cloud business services

The Industry Speaks about Cloud, Part III: business and IT finally agree - IT must tool-up to enable cloud business services

Savvy CIOs are developing themselves into Cloud-enablers by honing their sourcing and service integration skills. Our Cloud Business Services study, conducted in conjunction with the Outsourcing Unit at the London School of Economics, contrasts many differing views and expectations from business and IT executives about Cloud business services... however, both sides do agree on one thing—the crucial enablement role that IT executives must adopt to provision Cloud business services.

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