Category: Procurement and Supply Chain

  • HfS Podcast: The Governator holds court

    May 09, 2011 |

    We couldn't wait to sit down with Tony for a podcast recording to hear what's in store for you in the coming monthsRead More

  • And here are… HfS’ 2011 Outsourcing Predictions… on demand

    December 09, 2010 |

    nd here we are, like clockwork, jumping on the tackiest, lamest marketing exercise every analyst, consultant, CEO, and wannabe thought-leader always persists in doing... because you are supposed to gasp "Wow - they are predicting the future!"Read More

  • The speculation over Genpact’s future spells crunch-time for the future of BPO

    November 14, 2010 |

    Serious questions are now being asked of the leading service providers jostling for marketshare and position in the BPO business. Some providers are growing frustrated, and beginning to question whether they got their approach to BPO right. And the current speculation over Genpact ‘s future is forcing many of the BPO wannabes to gaze deeply into their navels to decide whether they want to get really serious about BPO. There's been a lot of chest-beating, a lot of marketing, a lot of huff and puff right across the industry... now's the time to see who's really going to step it up.Read More

  • Everything you ever needed to know about today’s Finance and Accounting Outsourcing industry… but were afraid to ask

    November 26, 2010 |

    Phil Fersht will reveal new HfS Research industry findings from its 2010 FAO deal review and present the views and intentions of several hundred HfS research subscribers. Stan Lepeak, Claudio Altini and Rick Bertheaud will give you the low-down from their client discussions, in addition to revealing some snippets from their brand new FAO service provider performance study.Read More

  • EquaTerra + KPMG – a new era, or a new error for outsourcing advisory?

    February 22, 2011 |

    So... has KPMG made a wise move purchasing EquaTerra, and how will this impact the industry?Read More

  • Welcome to Networking 2.0 – HfS and SIG are moving the needle for the sourcing industry

    March 08, 2011 |

    The biggest issue in today's sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group.Read More

  • HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership

    March 10, 2011 |

    HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8.Read More

  • Expecting more from Procurement BPO? SpendMatters and HfS investigate

    January 13, 2011 |

    The struggle with procurement BPO has typically been the belief that either moving labor from higher to lower cost regions, or re-badging employees from corporate to a BPO provider, would alone be enough to achieve results. To tackle the issue we teamed up with HfS Expert Contributor, Jason Busch of SpendMatters fame. Jason also assumes the role of senior advisor for the coveted HfS Single malt Foundation, where he has excelled in his duties.Read More

  • Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party

    January 30, 2011 |

    In Part II of our Procurement BPO market appraisal with SpendMatters' Jason Busch, we get straight to the heart of the issues that buyers need to watch out for when evaluating a Procurement BPO endeavour. Essentially, you're going to be sharing your proverbial corporate bedroom with a service provider, so you may be wise to read this firstRead More

  • The end of outsourcing as we know it… Part I

    May 02, 2012 |

    At the end of the day, it's not all about outsourcing and it's not all about shared services; it's about focusing on how to globalize processes, how to transform finance (and other) functions, and how to govern it all in a global business services context. There is no dominant model, it's more about achieving the right balance across all delivery models to achieve the best business goals. In conjunction with global accounting body ACCA, We spoke to 682 large organizations currently running finance in either an outsourced or shared service framework (or both) - and the results are emphatic: those organizations relying predominantly on outsourced delivery, or predominantly shared services, are viewing their finance delivery performance much more skepticallyRead More