The final countdown is on for the end-of-year reality check leadership extravaganza. HFS FORA New York is where we measure the genuine pace at which we're Hurtling into the Hyper-Connected Economy.
HFS Chief Strategy Officer, Saurabh Gupta, discusses the HFS Intelligent Automation Maturity Model, the Hyper-connected Economy and how to manage these integrated capabilities
Call center provider SYKES disrupts the BPO industry
The CEOs of the leading two RPA firms, Automation Anywhere (Mihir Shukla) and Blue Prism (Alastair Bathgate) a chance to face/off on stage to thrash out why their firms' valuations are on such an exciting trajectory
Phil Fersht interviews Genpact CEO Tiger Tyagarajan
So who’s winning the infrastructure and cloud war?
Chatbots are dead - long live cognitive assistants
HFS is out of the quadrant business, unveiling the relevant way to rank vendor performance: The HFS TOP 10
The "Future of Work" is merely a phased transformation of the present
HfS is delighted to welcome Steve Dunkerley to lead the FORA leadership roundtables and summits
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