Category Archives: Digital OneOffice

As the industry churns Tom Reuner returns

As the industry churns Tom Reuner returns

Tom Reuner talks to us about his return to the analyst fold

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Without a Virtual OneOffice Organization, you won’t survive this Pandemic Economy

Without a Virtual OneOffice Organization, you won’t survive this Pandemic Economy

Creating a true OneOffice experience is the very foundation of operating as a digital or virtual organization, where there are no stovepipes, no silos, no breakpoints that prevent processes functioning end-to-end and data to flow freely across the organiz

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Surviving to win in this “Have-to-Have” Economy

Surviving to win in this “Have-to-Have” Economy

Identifying your customers’ have-to-haves is the only path to follow in this market, but only once they know what there are

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Time to get taught... by Delaporte

Time to get taught... by Delaporte

Thierry Delaporte gives HFS the story behind the story on his most recent and surprising global adventure – becoming CEO of Wipro Ltd. Join us for the journey.

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Digital Associates finally have their flaming platform

Digital Associates finally have their flaming platform

HFS examines the world of chatbots and their more sophisticated cousins, Digital Associates

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Leaders embracing an infinite mindset can flourish during these times

Leaders embracing an infinite mindset can flourish during these times

With no defined time horizon, no clearly-defined rules, and with players that may enter and exit at any time, the primary objective of an infinite game is quite simply to keep playing

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Meet Rajesh... in the flesh

Meet Rajesh... in the flesh

Phil Fersht caught up with TCS CEO at the NASSCOM event in Mumbai

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RPA died. Get over it. Now focus on designing processes that deliver superlative experiences.

RPA died. Get over it. Now focus on designing processes that deliver superlative experiences.

Since the “RPA is dead” post, we’ve seen a swift realization from investors that the RPA “market” was being engineered by a small handful of marketeers attempting a reincarnation of the dot-com bust era where everyone goes nuts over robot butlers

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HFS predictions for 2020. Oh lord, not more... but you know you'll read them anyway

HFS predictions for 2020.  Oh lord, not more... but you know you'll read them anyway

sorry folks, but we have to do them too...

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BORN again... it's Ritesh Idnani

BORN again... it's Ritesh Idnani

Tech Mahindra President of BPM and Digital, Tech Mahindra talks to HFS CEO Phil Fersht

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