- Search
Category: OneOffice
-
Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic
HFS BFS practice lead, Elena Christopher, weighs in to share the results of our 2021 Banking and Financial Services research on the leading service providers specialized in support BFS clients.Read More
-
RPA’s true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud
With their partnership with AWS, Blue Prism emerges from the back office and aligns them with helping the immediate commercial needs for the enterprise. Read More
-
We’ve now got to get our sh*t in the cloud, but our data’s still crap…
Regardless of cloud type, we need to change the discussion from applications and workloads to data and architectureRead More
-
Offshore has become Walmart… as Outsourcing becomes more like Amazon
In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcomRead More
-
Don’t let digital burn-out kill your career
We are in serious danger of our careers becoming subdued and deemphasized in the current climateRead More
-
Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic
The Pandemic has driven the imperative to manage the intersection between traditional BPO delivery and digital capabilityRead More
-
The Revolution in Education and Work: Is it for Real?
Ravi Kumar and Tom Friedman share their insights on the changing complex nature of governments, enterprises and education systems...Read More
-
The Five Fundamental Changes that have Reset how we Work
We talk a lot about a “return to normal,” but deep down, we’re starting to suspect those days are gone for good...Read More
-
Nominations now open for the inaugural HFS OneOffice Awards!
Start your entry today. The inaugural HFS OneOffice Awards showcase teams and organizations that have embraced change, taken decisive steps, and transformed their processes and technology to take their businesses into the new era.Read More
-
EY, Accenture, Infosys, TCS and IBM lead the unchaining of supply chain services
The scope of innovation is expanding beyond the functional silos. It needs to extend beyond the four walls of your organization, and requires collaboration across multiple organizations with common objectives around driving entirely new sources of valueRead More
