We're evolving to an era where there is only "OneOffice" that matters: creating the digital customer experience and an intelligent, single office to enable it

The focus shifts to using consultants with real change management, process transformation, analytics and automation chops

We managed to crack the code on surviving in these disruptive times - in twelve simple steps - at Cambridge University

HfS Research's Reetika Joshi unveils the first HfS Blueprint on BFS Analytics Services

Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem.

Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue Prism

HfS unveils the first ever industry report on SuccessFactors services

The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioning

Just think of the Design Thinking the branding agency went through to come up with this

Our golden rule is simple: If you're going to give something away for free, it better be worth reading!