This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"
HfS unveils the first Software Product Engineering services Blueprint report
the legend that is Bruce Richardson trying not to sound like the Donald Trump of cloud computing
Too many of today's services relationships are just not set up to be collaborative ventures
RPA is only the first step on a journey of self-learning, self-healing, dynamic process creation and really smart decision making support for your business
At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in March
45% of buyside outsourcing relatinship leads see partnering with their provider on automation strategy as their main area to find new value
The analyst industry's most ambitious 2016 research agenda
Melissa O'Brien joins HfS as Research Director, Contact Center and Omni-Channel Operations
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