Category Archives: IT Outsourcing / IT Services

Accenture, Deloitte, Capgemini and Bluewolf lead the industry's first Salesforce Services Blueprint

Accenture, Deloitte, Capgemini and Bluewolf lead the industry's first Salesforce Services Blueprint

HfS Research unveils the industry's first Salesforce.com Services Blueprint analysis

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And finally... The Agenda for the Harvard Working Summit for Service Buyers

A mere sprinkling of the luminaries joining us for the December summit.

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Provider, provider on the wall, who's delivering Trust for Digital?

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HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm

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Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)

hannibal the cannibal

Most service providers are not structured for success..... and the problem lies at the top

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The 2015 HfS Global IT Services Top Ten. Here it is.

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While the Indian-heritage providers continue to surge, here cometh Amazon

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Harman, Tech Mahindra, IBM, Accenture and Atos leading the Internet of Things phenomenon

IoT_Blueprint_Matrix

HfS Research unveils the first industry assessment of service provider performance and potential with IoT

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IBM makes a meteoric rise into the HR-as-a-Service big three

IBM_Meteorix

Every HR head wants a Workday rollout... and every SI wants a SaaS services acquisition

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Nasscom Wrap: Grasping for digital identity, but needing a dosa reality

Nasscom Wrap: Grasping for digital identity, but needing a dosa reality

I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.

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Why Accenture's acquisition of Cloud Sherpas is both an offensive and defensive move

Accenture acquires Cloud Sherpas

As-a-Service has to be all about empowering the client, not the consultant

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Long live the freemium analyst model...

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Interim results from the 2015/16 Analyst Value Survey, as revealed by influencer guru Duncan Chapple

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