Category: IT Outsourcing / IT Services
Infosys gives up its American Dream
The firm now finds itself enduring perhaps the most difficult period of its history – and it could be poised to get a hell of a lot worseRead More
The future is about services, not software
Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you useRead More
HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank
It’s time to close the chapter on the legacy analyst industry that has lost its identity, independence and sense of purpose.Read More
Break With Tradition Drives Infrastructure Services Toward Better Outcomes
A blog detailing some of the major industry trends uncovered in the recently published IT infrastructure Blueprint.Read More
Technology: Terminator or Salvation?
These days, all we talk about is technology's detrimental impact on work. I want to look at the positives that new technologies are bringing to work.Read More
We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)
Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?Read More
Look into my eyes – I can see the future.
The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things.Read More
Frank D’Souza: We’re now experiencing the biggest shift since the Internet
HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016Read More
Don’t let our crazy orthogonal ideas be pecked to death by negativity
It’s only when you make cerebral room to nurture some crazy, orthogonal thinking do you create inspirational work like the Digital OneOfficeRead More
IT’s relationships with the business functions – get better at supporting them, or risk getting bumped
Which part of business engage most successfully with IT? IT needs to engage more with HRRead More