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Category: HR Strategy
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“Actionable Intelligence”: Our research alliance with EquaTerra
Horses for Sources is excited to announce a major development in our journey to be a truly distinctive analyst voice in the global services industry. Today, we are officially engaged in a research alliance with leading global business advisory firm EquaTerra to develop a new category of data-driven research, ‘Actionable Intelligence’.Read More
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Preaching Process with Pramod, Part II: integrating IT and BPO and not getting blown up into small pieces…
we delve into how Genpact is striving to retain a unique identity in the industry as a pureplay BPO provider, in the face of increasing competition and the convergence of Cloud, SaaS and BPO delivery modelsRead More
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New-generation HRO: a reverse maturity curve?
We sent our HRO diva, Mindy Blodgett, out to investigate where some of the leading minds are focusing in this post-recession environment, and her first port of call was with Erica Volini, one of Deloitte Consulting's leading Principals in the HR transformation field...Read More
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Outsourcing marriage counselling… with Liz Campbell Evans
If your outsourcing relationship is on the rocks, one person who can provide some tried-and-trusted therapy is EquaTerra's Liz Campbell EvansRead More
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Deborah Kops, delightful doyenne and describer, joins the HfS research family
Over the next year, you’ll be able to sample some of the most innovative thinking in sourcing change through Deborah Kops' frequent columns and commentary exclusively for HfS ResearchRead More
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On your Marks, get set, RPO…
Without any doubt, the best known figure in the world of Recruitment Process Outsourcing is the all-tweeting, i-pad-wielding, champagne-supping, serial entrepreneur herself, Sue Marks, CEO of high performance talent acquisition solutions firm, Pinstripe. Read More
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Surprise, surprise… HR still hates outsourcing. Is its next victim RPO, or will it get trumped this time?
HfS Research's latest study, conducted in conjunction with Human Resources Executive Online, gleaned the views and dynamics of 238 HR executives towards RPO. And the first factor that was apparent, was that RPO was low down the list of recruiting services HR executives are going to take a look at this year. Read More
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NorthgateArinso: Is it ready to give the HRO market a boost?
Despite a challenging economy, NorthgateArinso grew revenues 8.5% in its 2009/2010 fiscal year and increased win rates in its HRO business. The company has made significant investments in its core technology platforms, established an extensive global delivery infrastructure, created a massive library of process standards, is in the midst of a company-wide rollout of Six Sigma, and has been developing the culture and skills it thinks are required for execution excellence and improved customer satisfaction.Read More
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Outsourcing: a symptom of a failing education system?
Most people still claim they really outsource to save money - of course that's an immediate benefit, but you wouldn't even be considering it, if you had operations in place that were really good.Read More
