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Category: HfSResearch.com Homepage
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Did you get with the As-A-Service program in Chicago?
Next week, in Chicago, we will stare at that wall we've hit, and collectively figure out how to jump over it. So without further ado, pop in your headphones, turn up the volume and enjoy!Read More
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Why we need to stop boring ourselves to death and focus on what really matters: building TRUST
The biggest disruptive trend on the horizon is TRUSTRead More
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Gianni Giacomelli… he lived in Delhi
Genpact's Gianni Giacomelli talks to HfS' Phil FershtRead More
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The raw truth about outsourcing: 83% of outsourcing customers would not go back, despite three-in-four failing to achieve value beyond cost
Most enterprises are pleased they moved into an outsourcing model, but have recognized they need to make significant changes to the way they manage their service provider relationshipsRead More
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The three dirtiest phrases in services
Here are three phrases that are today's big no-nos Read More
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The greatest nearshore location of all… Nova Scotia
Yes, I actually believe this is a great province to invest in the talent and resources and we'll shortly be able to share the news of a major new As-a-Service investment in the region from one of the Indian-heritage global service providers.Read More
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Why 77% of the C-Suite really want provider-replacement therapy
Now is time for the C-Suite to step back in to broker that next wave of services transformationRead More
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Derk Erbé energizes our energy coverage at HfS
Derk Erbé is Research Managing Director for HfS, covering Digital Business Transformation and Energy, Utilities and Resource IndustriesRead More
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What type of employee are you?
Go on - dare you to be honest =) Read More
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Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner’s Circle
HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services IndustryRead More
