Category Archives: HfS Blueprint Results

Teleperformance, IBM/Concentrix and Convergys make the Winner's Circle for transforming the customer experience

Teleperformance, IBM/Concentrix and Convergys make the Winner's Circle for transforming the customer experience

We are proud to reveal our first Blueprint report that has gone deep into the innovation and execution capabilities of today's leading service providers in the customer experience management industry

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Accenture, Xerox and Cognizant make the Winners Circle to support October's healthcare chaos

Accenture, Xerox and Cognizant make the Winners Circle to support October's healthcare chaos

The three service providers that we found best placed currently to service the healthcare payers are Accenture, Xerox, and Cognizant

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And here's the 2013 Procurement Outsourcing Blueprint...

And here's the 2013 Procurement Outsourcing Blueprint...

A big congrats to Accenture, IBM, Procurian, Infosys and GEP for making the Winners Circle

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F&A BPO in 2013: Step aside Magic Quadrant, hello Blueprint

F&A BPO in 2013: Step aside Magic Quadrant, hello Blueprint

After three years of hard labor, we, at HfS, are proud to launch our first "HfS Blueprint" that we believe is the a revolutionary crowdsourced methodology for evaluating business and IT service providers.

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