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Category: Finance and Accounting
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The 2015 Progressive F&A BPO Blueprint
HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema SantoshRead More
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Ready for a reality slap around the face with a wet kipper?
The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015Read More
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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
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#Crazymergerideas – Infopact or Genosys?
What if Infosys and Genpact got a little more intimate with each other...Read More
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Cooking up NASSCOM’s $50 billion Bangalore biryani
Charles Sutherland shares thoughts on NASSCOM's ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020. Read More
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Murphy’s BPO Law
Phil Fersht interviews Carole Murphy, Capgemini's Head of BPO Business Transformation Services Read More
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Why some service providers are grimly clinging onto the labor-arbitrage model
A new breed of service provider has to emerge, which can disrupt the legacy labor-based modelRead More
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HfS is back in Cambridge University for another no-cheese bake off of services leaders
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"Read More
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The discussion thread that defines us? Traumatic 2016… Survive the race to the bottom!
2016 is the year that will separate the service dinosaurs from the savvy cannibalizersRead More
