Category: Employee Experience

  • The great GenAI paradox: It can make you dumber

    August 09, 2024 | ,

    The reality of GenAI integration into the workplace reveals a paradox: while the initial productivity gains are evident, they often come with hidden costs that can offset the benefits by creating new challenges. The highest cost that must be addressed is when people become over-reliant on GenAI to develop solutions and suffer a decline in their learning capabilities.Read More

  • Ten reasons why GPT-4o will pour fuel onto the GenAI smoldering platform

    May 19, 2024 |

    Having multimodal capability that brings speech, text, video, and content together into one singular neural network that we can communicate with in real-time and immerse into our day-to-day activities is the game changer we have been unwittingly waiting for...Read More

  • How to have awkward conversations at work… with Gallo’s humor

    May 03, 2024 |

    I really enjoyed this simple, but magnificent advice from HBR's Amy Gallo where she describes some simple steps on how best to achieve the right results at work without creating all sorts of bad energyRead More

  • We’re entering the Third Phase of AI: Purposeful AI

    Welcome to the Purposeful AI where humans set the goals and the boundaries, and your AI is empowered to deliver on the actions. This 'Third Phase of AI' follows from Foundational AI and Generative AI and is designed to make independent decisions – acting with autonomy within human-defined boundaries. Purposeful AI goes beyond a one-time-only assembly of rules of engagement. It will learn from its interactions and from prompts provided by humans to constantly improve its capabilities to action their desired outcomes in real-timeRead More

  • Can we reenergize the transactional workforce?

    February 13, 2024 | ,

    Why do so many employers feel shortchanged on performance and blame the remote work environment?  If their firms are failing and the remote environment is not improving performance, it really sounds like both leadership is failing to lead, and many employees are not performing either. Leaders need to trust their people and do all they can to get their staff to engage and collaborate, but staff also need to recognize this and motivate themselves to step it up and be engaging workers. Read More

  • IDP goes beyond document processing to unlock insights from masses of data

    HFS has published its first intelligent document processing (IDP) Horizons report covering the broad landscape of IDP vendors landscape engaging with major enterprises.Read More

  • Are you stuck in a transactional workforce? Only a quarter of firms are going in the right direction with their people

    September 10, 2023 |

    If your colleagues aren't passionate about your brand, barely enjoy working with each other, are struggling to delight your customers, or grow your partnerships, this post-pandemic business climate could well see your business fall away as more adventurous, disruptive, and passionate businesses steal your mindshare and usurp your competitive position. You need to evaluate your own career trajectory and decide whether you have the appetite to be on the winning side in this emerging AI economyRead More

  • GenAI is meaningless, unless it is toasted

    August 06, 2023 |

    The tech world must convince people how amazing the GenAI experience is to them, genuinely demonstrating how they can immerse themselves in a new technology that everyone can immerse into their daily lives.  GenAI may not be toasted, but it can make you happy.Read More

  • HFS doubles down on Dana!

    July 25, 2023 | ,

    With a background in Anthropology and IT, Dana Daher brings a unique human-centered perspective to the world of technology. In her new analyst role with HFS, she will collaborate on key research areas impacting clients across Employee Experiences, including HR technology, EX services, automation, generative AI, DEI, and sustainability.Read More

  • HFS launches large language search capability to revolutionize research access

    April 01, 2023 |

    HFS Research, the leading analyst firm focused on the autonomous enterprise, today unveiled the first analyst search capability based on Generative Pre-trained Transformer 4 (GPT-4) to search the HFS Web.Read More