Category Archives: Captives and Shared Services Strategies

Nobody doesn't like Sara Lee... and everyone loves an iPad 2

Nobody doesn't like Sara Lee... and everyone loves an iPad 2

If you participated in our State of Outsourcing 2011 survey, you may have been anxiously monitoring your inbox for a notification that you'd won the iPad 2. Well, the anticipation is over, and we can announce that the winner of the drawing is Stephen Kincanon, Vice President - Shared Services at Sara Lee Corporation. Congratulations, Stephen!

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The undisputed facts about outsourcing, Part 2: Despite huge untapped potential, many providers aren't convincing buyers of their capabilities

The undisputed facts about outsourcing, Part 2: Despite huge untapped potential, many providers aren't convincing buyers of their capabilities

Our State of Outsourcing 2011 study reveals huge untapped potential for future outsourcing right across both IT and business functions, so surely this means the market is set to explode and we can wield new hockey-stick growth projections? Perhaps... but a few things need to happen first. Let's investigate...

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Sourcing to Latin America: Everything you ever needed to know in 60 minutes

Register now!

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HfS Podcast: The Governator holds court

Tony Filippone

We couldn't wait to sit down with Tony for a podcast recording to hear what's in store for you in the coming months

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Special Webinar: Meet HfS Research Up Close and Personal this Thursday

Register for the special webinar

IG President and CEO Dawn Evans will join HfS Founder and CEO Phil Fersht, along with HfS COO Esteban Herrera, new HfS Research Governator VP Tony Filippone, and HfS VP of Marketing Mark Reed-Edwards for an hour-long look at HfS. You'll find out more about the exciting new partnership between HfS and SIG. we'll discuss the HfS research agenda, what's in store for 2011, and how you can get involved, access the research and collaborate with HfS analysts and other SIG members about next practices for sourcing and business

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WellPoint's governator, Tony Filippone, joins HfS as Research Vice President

WellPoint's governator, Tony Filippone, joins HfS as Research Vice President

Please welcome Mr Anthony Filippone to the hallowed ground of HfS analyst, industry thought-leader, and, most notably, the role of Governator-Extraordinaire

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The Finance & Accounting BPO market landscape in 2011

The Finance & Accounting BPO market landscape in 2011

This report delivers an unprecedented view of the F&A BPO industry, based on 788 live engagements, where organizations have outsourced two or more core F&A processes to a service provider. In addition to exhaustive contract information, HfS draws upon recent demand-side survey analysis to deliver the complete view of the market dynamics, the service provider landscape and the future expected direction of the industry.

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Join us in London for SIG's Regional Roundtable

Join us in London for SIG's Regional Roundtable

This event represents SIG's first major foray into the UK, and it promises to set new sourcing standards, featuring integral discussions on global business operations strategy, sourcing, shared services and BPO

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Genpact spurns its suitors to IT-enable its BPO, with India's third largest acquisition

Genpact spurns its suitors to IT-enable its BPO, with India's third largest acquisition

So why did Genpact buy Headstrong, in the third-largest acquisition ever made by an India-based provider, since Wipro picked up InfoCrossing for a cool $600m in 2007, and HCL-Axon for a similar sum, the following year? And, most importantly, what does this mean for the immediate future of the BPO business?

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HfS Podcast: Why Latin America? ...And why now?

HfS Podcast: Why Latin America? ...And why now?

HfS VP of Marketing Mark Reed-Edwards got together with Esteban Herrera, HfS COO, and Euan Davis, Managing Director of HfS' European Research Practice get together to discuss the LatAm region and its development in the global sourcing industry.

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