Category: Business Process Outsourcing (BPO)

  • Caught in the xeno-bamia crossfire, these are dangerous times for the “outsourcing” industry

    July 15, 2012 |

    The industry currently known as "outsourcing" is currently under its greatest-ever attack. President Obama has made attacking Bain Capital's promotion of itself once as a "one stop outsourcing shop", the focal point of his re-election campaign. And this is a serious attack - he has $512m in campaign money left to burn, and only $25m a month is currently being spent on attack-ads from both parties - the worst is yet to come. So how should the "outsourcing" industry deal with this?Read More

  • Doctor Disruptive joins HfS to lead Social Business research

    July 17, 2012 |

    Global business practices are starting to become disrupted in ways that is shocking many firms into retrenching, while others are realizing they have little choice but to embrace the change, otherwise get left behind. Jonathan Yarmis, aka "Doctor Disruptive" has crafted a trade where he combines an intimate knowledge of technology, media and global business dynamics to bring to you a unique research practice dedicated entirely to covering the impact that social media and disruptive technologies are having on global business dynamics and operations. Read More

  • Happy birthday, Dodd-Frank!

    July 21, 2012 |

    Please join us in wishing Dodd-Frank “Happy Birthday.” This is the largest financial reform act in U.S. history, amassing 884 pages when it was finally signed in 2010, designed to enforce the most significant changes to financial regulation in the United States since the regulatory reform that followed the Great Depression.Read More

  • It’s time for YOUR vote… should we drop the word “outsourcing”?

    July 28, 2012 |

    It's time for YOU to have your say, whether you buy, sell, advise, analyze or influence IT or business servicesRead More

  • Give Infosys a break

    August 03, 2012 |

    Having petty stories, like this Infosys visa issue, being blown up in the media is only causing negative emotions and xenophobia to be stirred up needlessly in this year's political melting-pot. We operate in a global business climate these days, in case anyone hasn't noticed... it's time to embrace and compete, not resist and fall further behind.Read More

  • Captain Cliff of the Sourcing Enterprise… Part I

    October 07, 2012 |

    allow us to introduce Cliff Justice, KPMG's very own kingpin of the extended enterprise, who's calmly building out one of the most impressive collections of experienced sourcing operators and thinkers in the global shared services and outsourcing industryRead More

  • Has HP bottled it?

    August 23, 2012 |

    After a terrible quarter, someone in HP has made the decision to run and hide - to cancel their September analyst event - an unprecedented action for a leading tech services provider to takeRead More

  • Aird aired. Part II

    October 02, 2011 |

    Part II of our Charlie Aird interview, where we talk about the future of the sourcing industry, the Global Business Services framework he’s spearheading, and a little insight into how he views the changing environment for Big 4 consultants and boutique advisors.Read More

  • HfS secures the services of Jim Slaby

    October 04, 2011 |

    We're delighted to unveil a very special talent to the sourcing industry - a respected veteran of the infrastructure security world and now seeking to ply his knowledge and experience to supporting global sourcing environments: Jim Slaby. Read More

  • Curious about Kurien? TK talks to HfS about his plans for Wipro

    October 10, 2011 |

    Wipro's CEO T. K. Kurien talks to HfS about his plans for WiproRead More