Category: Business Process Outsourcing (BPO)

Can 6-sigma really help execute an effective sourcing process?

June 15, 2009 | Phil Fersht

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Being Frank about Global Sourcing: An interview with Cognizant’s CEO (Part I)

June 21, 2009 | Phil Fersht

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Being Frank about Global Sourcing: An interview with Cognizant’s CEO (Part II)

June 24, 2009 | Phil Fersht

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Outsourcing drivers in today’s climate: large companies want to globalize, mid-sized companies seek expertise

June 27, 2009 | Phil Fersht

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Who’s looking out for the US business these days?

July 24, 2009 | Phil Fersht

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The Dell finally tolls – but is this the right fit?

September 21, 2009 | Phil Fersht

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Consulting the Oracle: Tibor’s talktrack (Part II)

October 08, 2009 | Phil Fersht

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Getting a bit of Ruest (Part I)

December 17, 2009 | Phil Fersht

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The great analyst roll-up is on… who’ll step into the void?

January 05, 2010 | Phil Fersht

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Evaluating a Service Provider? Relevant Profiles at Last!

July 28, 2016 | Sarah Little

HfS has done it again. Bringing useful, real information to the Service Buyer community.Read More

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