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Year: 2016
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How to Get Started With Design Thinking in Shared Services and Outsourcing
Design Thinking expert Charlotte Bui (SAP) shares perspective on how to understand your customers to impact your business.Read More
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NGA Targets Mid-Market Success with the As-a-Service Mindset.
NGA unveils it latest offering of plug and play digital services to the HR mid-market.Read More
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So, how can you actually get more “As-a-Service”? 5 Key Elements from Procurement Services
Procurement BPO has changed substantially over the last decade. Growing maturity of procurement technology and commodification of significant parts of the procurement value chain has altered the value proposition and composition of procurement BPO.Read More
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Getting Predictive about Predictive Analytics in HCM
Predictive analytics in human capital management continues its slow but inexorable march out of the sizzle phase and into the steak -- or for my vegan friends quinoa -- phase. As this phenomenon is occurring, a few topics are getting considerable air timRead More
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My HR Tech (and BPO!) Epiphany
The changing face of HRaaS according to HfSRead More
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Has the services industry finally found renewed growth with emerging delivery models?
Have new delivery models started to improve results in Q3 2016?Read More
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How deal closure can increase when sourcing and sales teams work together
When collaboration between procurement and sales leads to increase in closed deals, compliance, and mutual respect.Read More
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Will Anyone Still Be Buying Analytics Services in 2021?
Service providers that want to stay in this business and win analytics services business in 2021 need to be prepared for the changes in the services industry overall.Read More
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IBM’s Watson is coming of age
IBM’s Watson has come a long way since winning a Jeopardy contest in 2011.Read More
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How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market
Procurement BPO has seen a more rapid move to “As-a-Service” —agile and on-demand—than other horizontal offerings. This blog explains why.Read More
