Phil Fersht interviews Accenture’s Group Chief Executive for BPO, Mike Salvino
One practice I seem to be exposed to everyday is the blatant opinionating from a host of “independent” analysts/bloggers/pundits/consultants /influencers/journalists etc who all make a living from the dirty vendor marketing dollar
Thanks to all of you who made the effort be part of a great December networking escapade in the Big Apple
As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let’s have a look back at how we got here as an industry
One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource.
Second is good, it’s where you can pose as the alternative to numero uno. It’s like winning the silver medal for table tennis at the Olympics – and not being Chinese…
When Zombieism takes its grip on enterprise operations, many fail to realize… until it’s too late. In fact, many of you reading this may already be exhibiting signs of early-onset Zombieism and immediate inoculation is imperative… But never fear folks, as the forthcoming BluePrint Sessions 3.0 in New York this December are specifically designed to [...]
HfS is expanding its global remit and we need to bring onboard more talent which has a good idea where our world is heading. If you are passionate about our industry, want to put YOUR stamp on its directions and be part of an incredible team, then send us your resume
We’re proud to announce the beginning of a major expansion with HfS’ European BPO capabilities, with the arrival of the esteemed and popular analyst Mike Friend
While we did find higher levels of engagement the higher up the proverbial ladder one goes in an organization, the key take away for us was the difference wasn’t that much.
Why do so many HR executives obsess with administering irrelevant processes when they should be helping their firms’ managers get the best out of their staff?
Vinnie Mirchandani just blogged about how we can add so much more value to our relationships by looking beyond Twitter, LinkedIn, Facebook, Quora, Pinterest etc to find value from our networks, when it comes to learning new ideas and gleaning knowledge
And when the world’s number 1 management thinker, Clayton Christensen, writes about Consulting on the Cusp of Disruption, you know it’s officially game-over for the way consultants have traditionally delivered effort-based high-cost projects for wizening clients
Please allow us a few minutes of our own-trumpet-blowing as we broadcast some of the results of the 2013 Analyst Value Survey, courtesy of Analyst Equity and Kea Company. This is based on a record number of 352 IT research consumers
This is a momentous transaction in the history of Procurement Outsourcing which will have major ripple effects across all the other service providers and likely re-shaping our “Winner’s Circle” for 2014, as a result of Mike Salvino’s decision to double-down on sourcing
HfS’ Governance Proficiency Certification Program is designed to help today’s sourcing executives approach service provider relationships and governance strategy with a sophisticated and pragmatic approach that will help them advance their careers, their skills and their experience
With a quarter-of-a-trillion dollars a year being plowed into integrating and managing SAP and Oracle, are the SaaS upstarts truly ready to integrate multiple cloud apps at this type of scale to challenge the status quo?
It’s nearly 10 years since I ventured back to these shores, and to celebrate, I decided it was time to reveal to the many unsuspecting Americans what we British really mean when you think we’re being nice and polite…