Category Archives: Social Networking

Announcing our North American 2014 Blueprint Summit… we’re hitting Chicago this November

Blueprint Sessions Chicago

The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never before

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Isn’t it time individuals stopped pretending they’re companies?

Buy my stuff now!

One of the trends we’ve been seeing, with the proliferation of independent experts, is for many of these characters to launch their own “firms”, when the product is, really, just them.

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The digital failure of today’s operations talent: two-thirds of enterprises are falling short

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A Digital talent crunch is coming and this could get ugly for some

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Is a new breed of analyst finally arriving to disrupt the legacy model?

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Leading analyst observer Duncan Chapple demonstrates the sands are shifting in the analyst world when it comes to wielding influence over enterprise buying decisions

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A little bit of HR heaven as Kutik tackles the toughie from Southie

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Christa Degnan Manning talked with Bill Kutik about the Extended Enterprise, the Employee Experience, Workforce Enablement, and hybrid HCM systems

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Moving mountains with Mike, part 1

Mike Salvino is Group Chief Executive, BPO at Accenture (click for bio)

Phil Fersht interviews Accenture’s Group Chief Executive for BPO, Mike Salvino

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Automation killed the gamification star

Christian_Bale_Automation_Hustle

Even back in ’79 the world was already beginning to zone in on the power of automation

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Are some “independent” analysts the worst offenders of pay-to-play?

Pay-to-Play

One practice I seem to be exposed to everyday is the blatant opinionating from a host of “independent” analysts/bloggers/pundits/consultants /influencers/journalists etc who all make a living from the dirty vendor marketing dollar

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How to categorize your absurd colleagues

Colleagues in love

Some home truths about the absurd people in your professional world

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And what a week that was! Relive those Blueprint moments…

Thanks to all of you who made the effort be part of a great December networking escapade in the Big Apple

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We are HfS. Yes we are!

As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let’s have a look back at how we got here as an industry

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You mean outsourcing’s not all about making big corporate profits? Meet Leila Janah…

Leila Janah is Founder and CEO of non-profit social sourcing organization, Samasource (click for bio)

One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource.

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HfS lands second spot in the Analyst Value Index

Duncan and Ian

Second is good, it’s where you can pose as the alternative to numero uno. It’s like winning the silver medal for table tennis at the Olympics – and not being Chinese…

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Time to inoculate your firm against early-onset Zombieism… by coming to the Blueprint Sessions 3.0 this December

Zombies-in-the-boardroom

When  Zombieism takes its grip on enterprise operations, many fail to realize… until it’s too late.  In fact, many of you reading this may already be exhibiting signs of early-onset Zombieism and immediate inoculation is imperative… But never fear folks, as the forthcoming BluePrint Sessions 3.0 in New York this December are specifically designed to [...]

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Fancy being an industry analyst?

Terrible_job

HfS is expanding its global remit and we need to bring onboard more talent which has a good idea where our world is heading. If you are passionate about our industry, want to put YOUR stamp on its directions and be part of an incredible team, then send us your resume

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Mike Friend joins the HfS batting line-up

Mike Friend... now batting for HfS as Vice President for European BPO Strategies (Click for Bio)

We’re proud to announce the beginning of a major expansion with HfS’ European BPO capabilities, with the arrival of the esteemed and popular analyst Mike Friend

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Senior managers are almost as disengaged as their subordinates

Christa Degnan Manning is SVP, Workforce and Talent Strategies at HfS (Click for bio)

While we did find higher levels of engagement the higher up the proverbial ladder one goes in an organization, the key take away for us was the difference wasn’t that much.

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Can HR ever overcome its obsession with the automation of obsolete processes?

Christa Degnan Manning is SVP, Workforce and Talent Strategies at HfS (Click for bio)

Why do so many HR executives obsess with administering irrelevant processes when they should be helping their firms’ managers get the best out of their staff?

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Who wants to be friends?

Let's be friends

Vinnie Mirchandani just blogged about how we can add so much more value to our relationships by looking beyond Twitter, LinkedIn, Facebook, Quora, Pinterest etc to find value from our networks, when it comes to learning new ideas and gleaning knowledge

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Traditional outsourcing advisory is dead.

Governance?  Research?  Really?

And when the world’s number 1 management thinker, Clayton Christensen, writes about Consulting on the Cusp of Disruption, you know it’s officially game-over for the way consultants have traditionally delivered effort-based high-cost projects for wizening clients

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