Service providers need to step up their CX game
We're evolving to an era where there is only "OneOffice" that matters: creating the digital customer experience and an intelligent, single office to enable it
The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioning
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th.
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.
HfS Research, the leading analyst authority, has announced major additions to its worldwide research analyst and commercial operations as it continues its stellar growth performance