This February, three CEOs bake-off against three of the industry’s finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.
The HfS analyst team demands 10 big things the services industry needs to address in 2016
This transaction focuses both service providers on their strengths and will help them be more effective in the emerging As-a-Service Economy
The Infy old guard make a bold statement to the world by putting the popular tech innovator, Vishal Sikka, in charge of rediscovering that elusive Infosys mojo
The future of analysts is about providing clients the experiences they need to be smarter and more effective at what they do, not selling them something pre-packaged that everyone else already has
HP and Salesforce.com have teamed up to provide Salesforce CRM on dedicated “Superpod” HP boxes in an effort to satisfy enterprise clients fearful of having their data situated in the Public Cloud. The partnership is designed to help Salesforce.com gain more traction with large global enterprises and highly regulated industries, while providing HP some Cloud street-cred after years of negative publicity and pride a much-needed fillip to its hardware and CRM services businesses.
Concentrix’s investors, SYNEXX, were clearly so impressed with IBM’s performance to reach the Winners Circle for customer experience management, they wanted a piece of the action for themselves