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Tag: As-a-Service
From Physical to Digital Labor: Will Salesforce’s AgentForce 2.0 replace traditional jobs and outsourcing?
Salesforce’s AgentForce 2.0 signals a new era of digital labor, redefining how enterprises manage productivity, outsourcing, and internal workforce models. By integrating AI-driven Digital Workforce Equivalents (DWEs) into its platform, Salesforce positions itself as a cornerstone of the agentic AI revolution, challenging traditional IT and outsourcing paradigms. We believe this release signals a clear path toward the services industry’s shift toward Services-as-Software.Read More
Making sense of Infrastructure Services
Hybrid IT infrastructure needs to consider end to end servicesRead More
Musings on the Future of Procurement
Read our overestimations and underestimations for procurement in two and ten years’ timeRead More
The Digital Shopper Will Define the Future of Retail
How Retail Operations are Moving toward OneOfficeRead More
How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market
Procurement BPO has seen a more rapid move to “As-a-Service” —agile and on-demand—than other horizontal offerings. This blog explains why.Read More
So, how can you actually get more “As-a-Service”? 5 Key Elements from Procurement Services
Procurement BPO has changed substantially over the last decade. Growing maturity of procurement technology and commodification of significant parts of the procurement value chain has altered the value proposition and composition of procurement BPO.Read More
Workday Services 2016 – The Cloud Juggernaut Rolls On
Enterprises are adopting a clear corporate strategy to move to cloud applicationsRead More
Enter the “Trust” Clause: The only way to contract for emerging Digital business models
Existing commercial models and contracting practices are no longer viable to capture the outcome of the engagement, let alone the spirit of collaboration, co-innovation and partnership. So what is the way forward for contracting in an age of uncertainty aRead More
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Our Dallas working summit really rocked… next up Harvard Square!
Highlights from the recent As-a-Service HfS Working Summit in Dallas, TexasRead More
Less lipstick on the As-a-Service pig please…
Most of our beloved providers want to talk a big game more than having the real chops to prove itRead More
