Socially-paranoid media: where did it all go wrong? (Weekend rant)
I find myself spending more time removing connections than adding new onesRead More
Hyping the hyperledger with blockchain boffin Brian Behlendorf
HfS Chief Strategy Officer, Saurabh Gupta, sits down with Brian Behlendorf, the Executive Director of Hyperledger at the Linux FoundationRead More
HfS hammers the final nail in the legacy analyst coffin with the HfS ThinkTank
It’s time to close the chapter on the legacy analyst industry that has lost its identity, independence and sense of purpose.Read More
Time to get worried about being automated… very worried
The very essence of our corporate existence, the conference call itself, is in grave danger of going robo. We're done folks...Read More
A Moment of Transformation with the “New Sitel”
Here’s what I learned as one of the analyst community members that spent time with Sitel executives and 70+ clients and prospects at its 2017 Miami Analyst Day and corresponding Customer Summit this weekRead More
“Igniting Innovation”: KPMG features an experiential approach to digital transformation in its Analyst Day
KPMG looks to bring purpose and passion for helping clients be successful in making innovation a part of the core of their businesses – through a diverse workforce, solutions, and collaboration.Read More
Once Upon A Time…To Hold Management Attention, Security Execs Became Storytellers
So what can a smart security executive do to capture and hold management attention on security issues? Become a great storyteller.Read More
Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint
HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performanceRead More
Why Customer Delight is Overrated
Bad customer experiences have a much greater potential to do business damage than great experiences do to have a positive impactRead More
Is automation the next Trumpism?
How are the US Elections impacting Global Sourcing and what strategic role can play automation in the ensuing discussions?Read More