Ready to walk the Sanjay way?
Join HFS CEO Phil Fersht in conversation with Sanjay Jalona, CEO of LTI, to discuss LTI’s leading indicator – its capability engine – and the capabilities where he’s “throwing the kitchen sink for the future.”Read More
Why even the Beeb needs sourcing standards
HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spendRead More
Captain Cliff of the Sourcing Enterprise Part II… The Death of Outsourcing
And welcome back to our interview with KPMG's Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paperRead More
It’s official: the outsourcing industry has voted out its name
HfS Research has reached out to its unique community of services and operations professionals, and can finally reveal the answers we have long been searching for - that it's time to re-brand the industry formerly known as outsourcing, with 61% of the industry stakeholders voting to drop the termRead More
The defining outsourcing moments of 2011
Well, another year goes by and HfS yet again escapes any legal action, terrorist attacks at our office, or disappearing bodies for being thoroughly unafraid to call the industry on its issues. So let's reflect some of the defining moments of 2011Read More
Welcome to new normalization… not necessarily ropy recession
We might be finally on a weird and rocky road to a much more normal future, compared to our highly-abnormal recent past.We may be experiencing unprecedented economic and societal challenges, but we should take solace in the fact that things are at their inflationary peak, and we are still moving forward as an economy. The fundamentals underneath it all are strong...Read More