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Hoovering up the transactional stuff… is NCO becoming the ADP of F&A Outsourcing?
The added capabilities in the Philippines and Latin America put the firm in a strong position to compete for global AR contracts, service all the necessary major languages, and jostle service delivery across several low-cost locations to accommodate multiple time zones, combat attrition issues and the appreciation of currencies such as the Rupee Read More
Fighting financial crime with GenAI… less Gen-wash and more Genpact please!
Genpact makes a bold step forward to make GenAI real and impactful in fighting financial crimeRead More
2022 was The Great Resignation… 2023 is becoming The Great Freakout
Massive tech layoffs, back-to-office mandates, a highly-uncertain economic and political climate, and an epidemic of banks almost collapsing dominate the headlines, and suddenly the workplace power dynamic has shifted squarely from the jaded employee-fuelled Great Resignation to something resembling a great workplace freakout.Read More
RPA will reach $2.3bn next year and $4.3bn by 2022… as we revise our forecast upwards
RPA (RPA plus RDA) reached $1.7bn in 2018Read More
2018: The year enterprise robotics software and services will reach $1.5 Bn
HfS' forecast for worldwide enterprise robotics investments, 2016-2021Read More
How a chicken, Clay Christensen, Nikki Beach and a bunch of Utility executives provide a sunny outlook
Derk and Bram crossed the Atlantic to meet the cream of the crop of the Utility industry in Miami for the International Utilities and Energy Conference, hosted by AccentureRead More
